Client Solution Advisor Job Kenya Builders & Concrete

AI summary

Kenya Builders & Concrete is hiring a Client Solution Advisor in Nairobi. This full-time management role involves engaging customers, driving sales, managing CRM (HubSpot), and supporting retail operations. Requires diploma/degree and 2 years sales experience. Apply via email.

• 2 years of sales experience required
• Proficiency in HubSpot CRM preferred
• Work in Nairobi for a building materials company
• Full-time management role with customer engagement

Description

Job Title: Client Solution Advisor Date Posted: 10/07/2026 Job Type: Full Time Job Level: Management Employer: Kenya Builders & Concrete Co. Ltd Industry: Sales & Marketing Salary: Open Location: Nairobi Country: Kenya Deadline: 17/07/2026 Summary: Looking for a sales & marketing job in Kenya? Kenya Builders & Concrete Co. Ltd is hiring a Client Solution Advisor skilled in consultative selling, client relationship management, technical product advisory, and key account management. Job Overview As a Client Solution Advisor, you will be the face of our retail operations, engaging customers to drive sales and enhance their in-store experience. Your role is to understand their needs, offer informed product recommendations, and close sales efficiently while upholding excellent customer service. You will also manage displays, handle transactions, and support smooth daily store operations. Key Duties/Responsibilities Customer Engagement & Sales: Assist walk-in customers, understand their requirements, and recommend suitable materials. Actively prospect for new customers through referrals, cold calling, site visits, online research, social media outreach, networking events, industry trade shows, inbound inquiries, and any other methods prescribed by the company. Educate customers on product benefits, pricing, and applications to help them make informed purchasing decisions. Maintain a thorough knowledge of Kenya Builders’ retail product range. Identify upselling and cross-selling opportunities to maximize sales. Process customer orders, generate quotations, and ensure all transactions are logged in HubSpot CRM in compliance with company policies. Store Management & Merchandising: Ensure retail displays are well-organized, stocked, and visually appealing to attract buyers. Assist in stock control, updating inventory records, and ensuring product availability. Monitor retail trends and customer feedback to help improve store layout and product presentation. CRM & Sales Administration: Log all customer interactions, sales, and inquiries into HubSpot CRM for proper tracking and follow-ups. Follow up on open quotations and pending orders to ensure timely closure of sales. Collaborating with the Telesales Team to convert inbound leads into in-store sales. Customer Service & Relationship Building: Handle customer complaints, queries, and concerns professionally and escalate when necessary. Build and maintain long-term relationships with repeat customers. Collect customer feedback and share insights with the Retail Manager to improve sales performance. Team Collaboration & Performance Improvement: Work closely with warehouse and logistics teams to ensure timely order fulfillment. Participate in weekly sales meetings to review performance and receive ongoing training. Stay updated on company policies, promotions, and new product offerings. Academic and professional Qualifications and experience required Diploma or Degree in Sales, Marketing, Business Administration, or a related field preferable. Minimum 2 years of experience in a sales or customer-facing role (preferably in the construction, hardware, or retail sector) preferable. Proficiency in CRM software (HubSpot preferred) and basic POS (Point of Sale) systems. How to Apply Send your updated CV and academic/professional certificates to careers.kbcl@kenyabuilders.com . Email Subject: Position Applied For. Only shortlisted candidates will be contacted. Browse Related Jobs: Senior Sales Advisor Job Baker Hughes Sales & Marketing Manager Job Username Sacco Nairobi, Kenya Sales Supervisor – Detergents & Cleaning Chemicals… Junior Key Account Manager - Neuroscience Job J&J,… 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services. You Could Be Our Next Success Story . Read How They Got Jobs Through Corporate Staffing GET A JOB FASTER! Applying for a Specific Job? Our recruiters will customise your CV to match the employer's requirements so you can get shortlisted. Customise My CV Used AI to Write Your CV but Not Getting Interviews? Get A FREE CV review and CV Upgrade, plus 3 months job search support from our recruitment team. Contact us today for Free CV Review Do You Have An Upcoming Interview? Get assistance from our experienced HR recruiters. Talk to our team for Interview Preparation & Coaching Browse Top Job Categories Accounting Jobs Administration Jobs Audit Jobs Ban