Sr RM Custody Services Job KCB Bank, Nairobi, Kenya

AI summary

KCB Bank is hiring a Senior Relationship Manager Custody Services in Nairobi. The role involves sourcing new business, managing client portfolios, and ensuring compliance. Requires 7+ years banking experience, CISI certification, and strong relationship management skills.

• Full-time position in Nairobi
• Requires Capital Markets Program Certification (CISI) Level 1
• Deadline: 07/08/2026
• Open salary

Description

Job Title: Senior Relationship Manager Custody Services Date Posted: 25/07/2026 Job Type: Full Time Job Level: Management Employer: KCB Bank Industry: Finance Salary: Open Location: Nairobi Country: Kenya Deadline: 07/08/2026 Summary: Finance Jobs, KCB Bank Jobs. Looking for a finance job in Kenya? KCB Bank is hiring a Senior Relationship Manager Custody Services skilled in custody business development, institutional client management, portfolio retention, and regulatory compliance. Key Responsibilities Source New Business, expand and retain existing client relationships with a focus on global custody business, to increase market share and profitability. Ensure financial and business growth targets assigned are achieved. Ensure customer satisfaction, retention, and identification of repeat and new business opportunities. Responsible for managing designated portfolio of clients through continuous reviews and identification of client needs. Provide service to customers about account information, and queries raised. Facilitate problem resolution with specialized units. Contract review and negotiation with current and potential clients. Source and prepare tenders / presentations for potential business opportunities. Ensures all client KYC/AML documentation is up to date. Identify and manage the risks associated with global custody services business. Provide a service focused, knowledgeable and experienced point of contact for new and existing clients. Attend Client meetings, Annual General Meetings, new business pitches and make presentations as appropriate. Work closely with the Client investment committees and Fund secretaries to bolster good working relationship. Ensure that all Custody Reports are submitted to clients as per SLA timelines. Responsibility for resolution of audit matters for custody services clients. Ensure billing and collection of revenue for custody services rendered Maintain high level integrity and ethical standards – Uphold highest levels of integrity and ethical standards. Minimum Position Requirements University Degree from a recognized institution. Capital Markets Program Certification (CISI) at least Level 1 Trustee Development Program Certification (TDPK) Seven (7) years’ banking experience in the Financial/banking sector. 3 years working in bank operations. 5 years in Relationship Management in local/global Custody Services. 5 years stakeholder management skills. 3 years in Business Tender processing end to end. Excellent problem-solving. Excellent emotional intelligence skills Strong persuasion, management, and communication skills Strong organizational skills Creative approach, with the ability to anticipate challenges and develop innovative solutions How to Apply Click here to apply Browse Related Jobs: Portfolio Manager, Loans Job KCB Bank, Nairobi, Kenya Head of Products (Retail) Job KCB Bank, Nairobi, Kenya Head of Diaspora Banking Job KCB Bank, Nairobi, Kenya Sr Manager, Digital Payments Job KCB Bank, Nairobi, Kenya 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services. You Could Be Our Next Success Story . Read How They Got Jobs Through Corporate Staffing GET A JOB FASTER! Applying for a Specific Job? Our recruiters will customise your CV to match the employer's requirements so you can get shortlisted. Customise My CV Used AI to Write Your CV but Not Getting Interviews? Get A FREE CV review and CV Upgrade, plus 3 months job search support from our recruitment team. Contact us today for Free CV Review Do You Have An Upcoming Interview? Get assistance from our experienced HR recruiters. Talk to our team for Interview Preparation & Coaching Browse Top Job Categories Accounting Jobs Administration Jobs Audit Jobs Banking Jobs Communication Jobs Credit Control Jobs Customer Service Jobs Director Jobs Driver Jobs Engineer Jobs Finance Jobs Graphic Designer Jobs Health & Safety Jobs Hotel Jobs Human Resource Jobs Information Technology Jobs Internships Jobs Journalism Jobs Legal Jobs Logistics Jobs Media Jobs NGO Jobs Procurement Jobs Public Relations Jobs Quality Control Jobs Quantity Surveyor Jobs Sales & Marketing Jobs Quantity Surveyor Jobs Technician Jobs Tours & Travel Jobs Employer Testimonials Trusted by Leading Employers In Kenya For Recruitment & HR Services. We have recruited for leading organisations in Kenya such as Safaricom Sacco, UN Women, Nivea, Weetabix, Kimfay