Senior Relationship Manager Commercial Banking- Coast Region
AI summary
NCBA Group is hiring a Senior Relationship Manager for Commercial Banking in the Coast Region, based in Nairobi. The role focuses on managing a corporate portfolio in the Oil & Gas sector, driving revenue growth, and leading relationship and acquisition strategies. Candidates need a Bachelor's degree and at least 8 years of commercial banking experience, including 3 years in management.
- Senior corporate banking role focused on Oil & Gas portfolio growth
- Requires Bachelor's degree and 8+ years commercial banking experience
- 3 years management experience in a similar sized organisation required
- Based in Nairobi with responsibility for Coast Region business
- Includes leadership duties and acting capacity for Head, Corporate Banking
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required8+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, Relationship Manager, Commercial BankerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Senior Relationship Manager Commercial Banking- Coast Region evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to NCBA Group and the role in Nairobi.
- Add concrete examples related to internship, Relationship Manager, Commercial Banker, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Opened Career Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Opened Career Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Senior Relationship Manager Commercial Banking- Coast Region role in internship, Relationship Manager?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research NCBA Group before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
2026-08-13 Nairobi , KENYA Expiration date 2026-08-19 5+ Years Gender Both Qualification Bachelor Degree Job Description Job Purpose Statement Manage a portfolio of corporate customers within the Oil & Gas sector; serve as their primary point of contact and financial advisor as well as prospect and acquire new corporate customers to grow the Bank’s revenue and share of wallet for the assigned sector in line with the Bank’s strategy. Apply experience: in corporate relationship management to develop and implement account plans for the existing portfolio within the assigned sector target market, recommend, structure and sell solutions that address the customers’ needs, with the support from the solution/product teams in order to meet assigned goals and target. Customer acquisition, satisfaction, growth and retention are critical to succeed in this role. Collaborate with the all stake holders to ensure fulfilment of all deliverables. When assigned, serve in acting capacity in the absence of the Head, Corporate Banking, Nairobi Region. Key Accountabilities (Duties and Responsibilities) Financial 40 This position is responsible for achievement of the portfolio’s annual financial targets both P&L and balance sheet. Balance Sheet Growth Profitability: Profit Before Tax (PBT) Clear and effective portfolio growth strategy that is translated into performance scorecards that deliver revenue, profitability and share of market objectives. PAR contained within the limits set. NPL < 5%. PAR aggressively managed within the first 30 days to minimize conversion to NPL status. Internal business processes 20 Responsible for adhering to approved policies and procedures and providing feedback on the same so as to keep them competitive. Audit issues closed within the quarter of identification, or within the agreed time frames, whichever is shorter. Nil repeat findings 100% SLA Adherence 100% adherence to agreed turnaround times Customer 20 Driving customer satisfaction, developing and growing relationships with existing and potential customers, identifying opportunities for business development and guiding product development. Accurate real-time CRM data Customer satisfaction: Net Promoter Score CSI/RSI Learning and growth 20 Delivering the performance objectives set and managing his/her own learning and development to build capacity and avail him/herself for coaching and training opportunities. Level of own development plan maintenance. Own competency score. When assigned, this position is responsible leading the delegated team, manage performance through motivation, coaching and training: Maintain a high performance at an average performance rating of 90% for the team, reviewed monthly. Up-to-date competency assessments and development plans for the team. Product knowledge for the team – average rating of 98%. Nil disruption to business / loss of business due to lack of appropriate numbers of qualified, available staff. Employee Engagement score. Leadership – 360-degree feedback score Job Specifications Academic: Bachelor’s degree from a recognized accredited university. Professional: At least 8 years’ experience: in Commercial Banking, 3 of which should have been in management capacity in a similar sized organisation. Desired work experience: Proven track record of consistently achieving a commercial department’s financial growth, with a market reputation of being a trusted advisor on matters pertaining to banking. Significant experience: in Corporate Banking. Experience: in products, bank operations and customer experience: is highly desirable. In-depth knowledge of the local banking industry, banking products, banking services and banking regulations. Sound working knowledge and understanding of general Corporate Banking regulations and practices.