SALES COORDINATOR
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The Sales Coordinator role involves handling customer inquiries, processing orders, and coordinating with internal teams. Requires a Bachelor's degree and 3-5 years experience in sales administration or customer service. Salary KES 100,000-120,000 gross.
- Bachelor's degree required in Business or related field
- 3-5 years sales admin or customer service experience
- Proficiency in ERP systems and MS Office
- Location: Mombasa Road, Nairobi
- Full-time, KES 100,000-120,000 gross
Description
Find a Job + + + + Search SALES COORDINATOR WORK GLOBAL CAREERS LIMITED Sales 3 weeks ago Easy apply Nairobi Full Time Recruitment KSh 90,000 - 105,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Receive and respond to customer inquiries via phone, email, and WhatsApp professionally Min Qualification: Bachelors Experience Level: Entry level Experience Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Kenya Job descriptions & requirements Location : Mombasa Road, Nairobi Department : Sales & Marketing Reports To : Customer Service Manager Salary: KES 100,000 – 120,000 Gross Qualifications Bachelor's Degree in Business, Marketing, Chemistry, or a related field. Experience Minimum 3–5 years' experience in Sales Administration, Sales Coordination, or Customer Service. Experience using ERP systems and sales software is an added advantage. Required Skills & Competencies Strong communication and interpersonal skills. Excellent organizational and coordination abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Knowledge of ERP systems and CRM software. Strong customer service and relationship management skills. Ability to multitask, prioritize, and work under pressure. Good analytical and problem-solving skills. High attention to detail and accuracy. Key Responsibilities Receive and respond to customer inquiries via phone, email, and WhatsApp professionally. Process customer orders accurately and promptly in the ERP system. Prepare quotations, delivery schedules, and obtain necessary approvals. Coordinate with stores, dispatch, and finance teams to ensure timely order fulfillment. Maintain accurate sales records, customer databases, and CRM information. Follow up on customer orders, pending payments, deliveries, and resolve discrepancies. Handle customer complaints, resolve issues, and escalate complex cases where necessary. Prepare daily, weekly, and monthly sales performance reports. Support the sales team with documentation, tender submissions, and marketing materials. Monitor stock availability and communicate stock levels to relevant departments. Reconcile customer account statements with the finance team. Maintain organized digital and physical sales records. Conduct customer satisfaction follow-ups and recommend service improvements. Assist in organizing customer visits, product demonstrations, exhibitions, and marketing events. Only shortlisted candidates will be contacted. Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .