Account Manager
AI summary
Kantar is hiring an Account Manager, Retail & Shopper in Nairobi to help clients turn shopper behaviour and market signals into business decisions. The role focuses on building client relationships, leading research projects, and delivering evidence-based recommendations. Candidates should have strong research, commercial, and client management skills.
- Client-facing role focused on retail and shopper insights
- Requires quantitative and qualitative research skills
- Involves proposal development and commercial pricing
- Includes coaching and supporting junior colleagues
- Based in Nairobi, Kenya
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- PreferredPractical evidence in retail, finance, account managementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Account Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kantar and the role in Nairobi.
- Add concrete examples related to retail, finance, account management, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Account Manager role in retail, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kantar before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
About the job As Account Manager, Retail & Shopper, you’ll help clients turn changing shopper behaviour, category dynamics and market signals into confident business decisions. You’ll build trusted client relationships, uncover growth opportunities and craft research approaches that address the decisions clients need to make. Reporting to the Kenya Practice Lead, you’ll bring together research, operations, analytics and commercial colleagues to deliver high-quality work from brief to debrief. You’ll protect project quality and profitability, support the growth of junior colleagues and help strengthen Kantar’s Retail & Shopper practice through relevant, evidence-based recommendations. Job Goals Build a healthy pipeline by growing existing accounts, reactivating relationships and developing relevant prospects. Lead client discovery conversations that uncover business priorities and translate them into clear research questions. Convert opportunities and briefs into compelling, commercially sound proposals, scopes and pricing recommendations. Deliver research and insight projects to agreed scope, timing, budget and quality standards. Translate evidence into clear narratives and practical recommendations that support client decisions. Strengthen account plans, client relationships and renewal, upselling and cross-selling opportunities. Coach project colleagues, clarify responsibilities: and share Retail & Shopper knowledge across the team. Ideal Skills & Capabilities Proficiency in quantitative and qualitative research methods, retail measurement and shopper insight, with the judgement to select approaches that fit the client question. Ability to interpret retail, fast-moving consumer goods and shopper trends and turn them into timely client conversations and opportunity hypotheses. Evidence of developing client accounts, shaping proposals, pricing work and converting opportunities into profitable projects. Skill in turning complex evidence into concise narratives, recommendations, proposals and presentations for different client audiences. Capability to lead concurrent projects, manage scope and financial performance, resolve risks early and support others’ professional growth.