Sales & Marketing Manager Job Username Sacco Nairobi, Kenya

AI summary

Username Sacco is seeking a Sales & Marketing Manager for their Nairobi office. The role involves developing sales strategies, driving member acquisition and retention, and leading a team. Salary is Kshs 80,000-100,000 per month, full-time, with a deadline of 15/08/2026.

• Salary: Kshs 80,000 - 100,000 per month
• Full-time management role
• Reports to Head of Sacco & Diaspora Business
• Deadline: 15 August 2026
• Requires proficiency in sales strategy and team leadership

Description

Home » Jobs In Kenya » Sales & Marketing Jobs In Kenya » Sales & Marketing Manager Job Username Sacco Nairobi, Kenya Job Title: Sales & Marketing Manager Date Posted: 24/07/2026 Job Type: Full Time Job Level: Management Employer: Username Sacco Industry: Sales Salary: Kshs 80-100K Location: Nairobi Country: Kenya Deadline: 15/08/2026 Summary: Sales Jobs. Username Sacco Jobs. Looking for a sales job in Kenya? Username Sacco is recruiting a Sales & Marketing Manager position. Proficiency in sales strategy, team leadership, and business development is required. Reports To: Head of Sacco & Diaspora Business Job Summary Username Savings and Credit Cooperative Society Limited, trading as Username Sacco, is a growing and member-focused financial institution committed to providing quality financial solutions and services to its members. We are seeking to recruit a mature, experienced, self-driven, and results-oriented professional to fill the position of Sales & Marketing Manager. The successful candidate will lead and manage the Sacco’s Sales & Marketing function, drive member acquisition and retention, promote the Sacco’s products and services, develop new business opportunities, and deliver agreed sales, revenue, and business growth targets. The position reports to the Head of Sacco & Diaspora Business and works closely with the Chief Executive Officer and other relevant departments to achieve the Sacco’s strategic objectives. Job Purpose The Sales & Marketing Manager is responsible for developing and executing effective sales and marketing strategies that drive sustainable business growth, increase member acquisition and retention, promote product uptake, and set sales and revenue targets. The job holder will lead, coordinate, monitor, and evaluate the Sales & Marketing function while ensuring that all activities are undertaken professionally, ethically, and in compliance with applicable laws, regulatory requirements, and the Sacco’s policies and procedures. Key Responsibilities Sales and Marketing Strategy and Business Growth Develop and implement sales and marketing strategies aligned with the Sacco’s strategic plan and business objectives. Develop and execute annual and periodic sales and marketing plans. Drive member acquisition, retention, engagement, product uptake, and revenue growth. Identify new markets, business opportunities, partnerships, and sales channels. Conduct market research and competitor analysis to identify emerging trends and member/customer needs. Monitor and evaluate sales and marketing initiatives and recommend improvements. Maintain an effective sales pipeline and drive achievement of approved targets. Member and Customer Relationship Management Promote a strong member-centric and customer-focused culture. Monitor member/customer feedback and recommend improvements to service delivery. Support the resolution and escalation of member/customer complaints in accordance with established procedures. Drive initiatives that improve member engagement, satisfaction, loyalty, and retention. Ensure customer and member information is handled confidentially and in accordance with applicable data protection and privacy requirements. Sales Team Leadership and Performance Management Develop, lead, coach, supervise, and motivate the Sales & Marketing team. Develop and monitor teamwork plans, sales activities, schedules, and performance deliverables. Lead field sales activities, member acquisition campaigns, activations, events, product launches, and digital sales initiatives. In collaboration with HR, establish and cascade clear KPIs, KPDs, and performance targets. Monitor individual and team performance and support appropriate performance improvement interventions where required. Participate in regular performance check-ins and periodic performance reviews. Identify skills gaps and, in collaboration with HR, recommend appropriate training, coaching, and development programmes. Foster a culture of accountability, ethical sales practices, teamwork, and high performance. Budget Management Participate in the preparation and implementation of the Sales & Marketing budget. Ensure efficient utilization of approved resources. Monitor departmental expenditure against approved budgets and provide explanations for significant variances. Control sales and marketing costs and recommend cost-effective initiatives. Ensure expenditure complies with approved financial, procurement, and authorization procedures. Documentation and Reporting Prepare regular Sales & Marketing performance reports for management. Monitor and report on key metrics including sales, revenue, member acquisition, product uptake, conversion, retention, and campaign performance. Review individual and team performance reports and make appropriate recommendations. Analyse market trends, member/customer insights, and competitive activities and provide actionable recommendations. Maintain accurate sales and marketing records, reports, and performance