Travel Consultant

AI summary

Tembo Wild Limited is hiring a Travel Consultant in Nairobi to design and implement luxury tourism products. The role involves curating bespoke itineraries, coordinating with high-end vendors, and providing expert travel advice for families, couples, and groups. Requires a Bachelor's degree and 3 years of experience.

• Mid-level role with 3 years experience required.
• Focus on luxury travel design across Africa.
• Responsibilities include itinerary design, sales, and vendor coordination.
• Full-time position with working hours 8 to 5.

Description

Find a Job + + + + Search Travel Consultant BrighterMonday Consulting Hospitality & Leisure 3 weeks ago Easy apply New Popular Nairobi Full Time Tourism & Travel Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The Tour Consultant is responsible for the visionary planning, development, and seamless implementation of Tembo Wild’s luxury tourism products. Min Qualification: Bachelors Experience Level: Mid level Experience Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Kenya Job descriptions & requirements Company: Tembo Wild Limited Location: Nairobi About Tembo Wild Limited Tembo Wild Limited is a premier destination management company specializing in luxury travel experiences across Africa. We offer highly customized vacations tailored to the unique needs of families, couples, groups, and solo travelers. At Tembo Wild, we pride ourselves on the deep personal connection we build with our clients – spending time to understand their specific interests to ensure every trip we design is truly exceptional. About the Role The Tour Consultant is responsible for the visionary planning, development, and seamless implementation of Tembo Wild’s luxury tourism products. In this role, you will act as a travel architect – devising sophisticated travel options and managing complex logistics by coordinating with high end hotels, airlines, and ground transport providers. As a specialist in African travel, you will provide expert guidance to clients, recommending premier destinations and the most efficient modes of travel. Whether suggesting an exclusive escorted tour or designing a complex, tailor -made itinerary, the Tour Consultant ensures that every separate element of a client’s journey fits together perfectly to deliver a life -changing travel experience. Duties and Responsibilities Itinerary Design and Product Development ● Curate bespoke tour itineraries in direct response to client inquiries, ensuring each journey is uniquely tailored to their specific interests and luxury standards. ● Design and innovate new travel products to expand the company’s portfolio, identifying unique experiences that align with the Tembo Wild brand. ● Assist in the creative evolution of existing trips , refining routes and activities to ensure they remain fresh and transformational. ● Expertly compute costs for customized tours , ensuring high -value pricing that is accurate and sustainable. Sales and Client Consultation ● Respond to luxury travel inquiries with exceptional professionalism, whether via phone or written correspondence, acting as an expert advisor on African destinations. ● Provide insightful travel advice , guiding clients on the best destinations, travel timing, and logistics to match their personal preferences. ● Convert inquiries into confirmed bookings by building trust and demonstrating deep knowledge of the African tourism landscape. Logistics and Vendor Management ● Manage bookings with external service providers , including premier hotels, specialized drivers, and professional guides. ● Coordinate complex travel elements , including ground transport and internal flights, to create a seamless experience. ● Act as a key liaison between the company and our network of high -end suppliers to maintain service excellence. Client Care and Emergency Support ● Serve as the primary point of contact for guests while they are traveling, providing a high -touch "concierge" style of service. ● Provide 24/7 on - call support to handle issues or emergencies outside of normal office hours. General Versatility ● Maintain professional flexibility to assist with any additional tasks or projects required by management to ensure business success. Required Competencies ● Academic Background: A University Degree in Travel, Tourism, or Hospitality Management is mandatory. ● Secondary Education: A minimum grade of C+ in KCSE. ● Experience: Minimum of 3 years of professional experience in the tours and travel industry. ● Subject Matter Expertise : Previous management and tourism experience with deep knowledge of relevant destinations, attractions, and travel logistics is mandatory. ● Communication Mastery: Exceptional written and verbal English skills; the ability to communicate with sophistication and clarity to high -net -worth international clients. ● Operational Accuracy: Meticulous attention to detail and strong numerical literacy ("good with figures") for tour costing and administration. ● Tech Proficiency: Advanced skills in Microsoft Office (Excel and Word) and familiarity with travel industry platforms. ● Project and Research Skills: Strong research abilities and proven project management skills. ● Customer Excellence: A high -level commitment to premium customer service. ● Passion for the Industry: A genuine and demonstrable interest in the travel landscape and the art of outdoor adventure. Desirable Competenci