SALES EXECUTIVE – JEWELLERY
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Sales Executive role for a luxury jewellery retailer in Westlands, Nairobi. Duties include delivering exceptional customer service, upselling, stock management, and sales reporting. Requires Diploma in Sales or related field and previous luxury retail experience.
- Salary Kshs 35,000-40,000 monthly.
- Located in Westlands, Nairobi.
- Requires Diploma and previous jewellery/luxury retail experience.
- Full-time position with working hours 8am to 5pm.
Description
Find a Job + + + + Search SALES EXECUTIVE – JEWELLERY Brites Management Services Limited Sales 1 week ago Easy apply New Nairobi Full Time Retail, Fashion & FMCG Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Deliver an exceptional luxury shopping experience by understanding customer preferences and recommending suitable jewellery pieces. Min Qualification: Diploma Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Kenya Job descriptions & requirements JOB TITLE SALES EXECUTIVE – JEWELLERY NATURE OF JOB FULL TIME INDUSTRY LUXURY RETAIL (JEWELLERY) SALARY KSHS.35,000-40,000 JOB LOCATION WESTLANDS DUTIES AND RESPONSIBILITIES Deliver an exceptional luxury shopping experience by understanding customer preferences and recommending suitable jewellery pieces. Develop and maintain long-term relationships with new and existing customers to encourage repeat business and referrals. Proactively identify sales opportunities through upselling and cross-selling complementary products. Stay informed about current jewellery collections, gemstones, precious metals, pricing, and industry trends to provide accurate product information. Ensure all jewellery items are correctly tagged, priced, and displayed according to merchandising standards. Receive, inspect, and record incoming stock, ensuring inventory accuracy at all times. Conduct daily, weekly, and monthly stock counts and investigate any inventory discrepancies. Safeguard valuable merchandise by adhering to security procedures during opening, closing, and customer interactions. Process customer transactions accurately through the Point of Sale (POS) system and ensure all sales comply with eTIMS requirements. Handle cash, card, mobile money, and other payment methods while ensuring accurate reconciliation at the end of each shift. Assist customers with product exchanges, repairs, resizing requests, warranties, and after-sales support in accordance with company policies. Follow up with customers after purchases to ensure satisfaction and build customer loyalty. Resolve customer complaints professionally and escalate complex issues to management where necessary. Support marketing campaigns, promotional events, exhibitions, and product launches to drive sales. Maintain confidentiality of customer information and company business records. Monitor competitor products, pricing, and market trends, providing feedback to management. Prepare daily sales reports, inventory reports, and customer feedback summaries. Ensure the showroom remains clean, secure, and visually appealing at all times. Collaborate with colleagues to achieve store sales targets and deliver a seamless customer experience. Adhere to company policies, operational procedures, and health and safety standards. Perform any other duties assigned by the Store Manager or Branch Manager in support of business operations. KEY REQUIREMENT SKILLS AND QUALIFICATION Diploma in Sales, Marketing, Business Administration, or a related field. Previous experience in jewellery sales, luxury retail, retail sales, or stock management. Knowledge of billing systems and eTIMS procedures. Experience using stock management and inventory systems. Prior experience in handling high-value products is an added advantage. Excellent customer service and relationship management skills. Strong communication and interpersonal skills. Good sales, negotiation, and upselling abilities. Basic computer proficiency, including billing and inventory systems. HOW TO APPLY If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com Interviews will be carried out on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted. Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.cho