Online Sales Agent

AI summary

The Online Sales Agent manages inbound leads across calls, WhatsApp, and messages, converting prospects into customers. Requires at least 2 years of pure online sales experience, a diploma, and availability for rotational shifts including weekends. Salary is KSh 30,000–45,000 plus commission, based in Mlolongo, Nairobi.

• Handle inbound inquiries and orders across calls, WhatsApp, and messages.
• At least 2 years of pure online sales experience required.
• Diploma qualification required.
• Salary KSh 30,000 - 45,000 plus commission.
• Based in Mlolongo, Nairobi office with remote work days.

Description

Find a Job + + + + Search Online Sales Agent Watervale Investments Limited Sales 2 weeks ago Easy apply New Nairobi Full Time Manufacturing & Warehousing KSh 30,000 - 45,000 Plus Commission Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The Online Sales Agent is the engine behind our customer acquisition. You'll manage inbound leads, keep the pipeline moving, and turn conversations into closed sales , all while delivering the kind of experience that makes customers come back. You'll be working across WhatsApp, phone, and messaging platforms simultaneously, tracking every lead. Min Qualification: Diploma Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nairobi, Kenya Job descriptions & requirements What You’ll do Handle inbound inquiries and orders across calls, WhatsApp, and messages, capturing orders accurately and representing MoKo with professionalism and warmth every time. Own your pipeline in our CRM tracking leads, following up consistently, and converting prospects into loyal customers. Coordinate with teammates and supervisors to ensure smooth order processing and a seamless customer experience end to end. Stick to your shift schedule while actively contributing to projects that improve how we communicate and sell. Feed insights back into our lead nurturing process what's working, what's not, and how we can do it better. Spot gaps in our workflows and suggest practical improvements to how we sell and serve customers. Help bring new team members up to speed through shadowing and on-the-job coaching when needed. This Role is not for you if you Only have face-to-face or retail sales experience, this is purely online Struggle to juggle multiple conversations at once or tend to respond slowly Have only sold low ticket items and aren't comfortable closing at Ksh 10,000–30,000 range Need constant check-ins to stay on track, we value ownership, not hand-holding Find targets stressful rather than energising Have never used a CRM and aren't interested in learning You are the right fit if you: Have at least 2 year of pure online sales experience; additional customer service experience is an added advantage Are confident selling via WhatsApp and managing multiple leads at once Have experience closing at the Ksh 10,000–30,000 price range Are energetic, ambitious, and take full ownership of your results Thrive in fast-paced, target-driven environments Have worked with a CRM system and know how to use it to close deals What we are looking for Minimum qualification of a Diploma in any relevant field Proficient with computers, digital tools, and CRM platforms Available for rotational shifts, Monday to Saturday, with occasional Sundays and public holidays Based in or able to commute reliably to our Mlolongo, Nairobi office A stable home fibre connection for remote work days A natural communicator who genuinely enjoys engaging with customers At least 2 year of sales experience with a track record of hitting targets Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .