Direct Sales Representative -Kisii Job SBM Bank

AI summary

SBM Bank is hiring a Direct Sales Representative in Kisii to introduce and sell consumer banking products. The role involves business growth, relationship management, and customer service. Requires at least 3 years of sales experience in banking or financial industry.

• Contract position with SBM Bank in Kisii
• Middle level role in Sales & Marketing
• Focus on retail banking sales and customer acquisition
• Deadline: 03/08/2026

Description

Home » Jobs In Kenya » Banking Jobs In Kenya » Direct Sales Representative -Kisii Job SBM Bank Job Title: Direct Sales Representative Date Posted: 13/07/2026 Job Type: Contract Job Level: Middle Employer: SBM Bank Industry: Sales & Marketing Salary: Open Location: Kisii Country: Kenya Deadline: 03/08/2026 Summary: Sales & Marketing Jobs, SBM Bank Jobs. Looking for a sales & marketing job in Kenya? SBM Bank is hiring a Direct Sales Representative skilled in retail banking sales, customer acquisition, relationship management, and financial product pitching. Job Purpose The Sales Representative will be responsible for introducing & selling the consumer banking products to potential customers. The main responsibilities include business growth & development, identifying opportunities to increase sales, and assisting in the development and execution of sales and marketing plans through offering exemplary customer excellence to build long-term profitable customer relationships. Key Responsibilities Business Growth & Development – 60% Identify retail opportunities and prospects through systematic prospecting, visiting and onboarding of new potential retail customers in the signed-up scheme companies. Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of assigned Consumer Banking products and services. Provide direct sales support (quality lead generation and effective follow-up) to generate and convert quality leads into sales. Participate in specific consumer banking product campaigns to generate awareness to the customers. Meet and exceed targets for specific consumer banking sales campaigns on a weekly, monthly and quarterly basis. Ensure governance and compliance in processing of customer documentation aligned to account opening process for customers and submit to the line manager for review before submitting to Account Management Unit for processing. Follow up with customers to ensure seamless account opening process and 100% efficiency in delivery of newly opened account information. Relationship management – 30% Maintain a stable relationship with the companies’ key contacts by providing excellent quality service and maintaining high visibility through regular courtesy calls and visits. Maintain an updated record on the scheme portfolio at all times to mitigate losses. Liaise with business development teams to identify opportunities within their portfolios and to deepen relationships with the existing bank customers. Plan for and attend service open days & activations within selected scheme companies to handle queries. Customer Service – 10% Minimize customer attrition by offering the required solutions to the customer and proactively responding to queries and complaints. Achieve the required minimum client visits and customer engagement forums per year. Customer complaints and resolutions to be handled within the expected TAT. In case of escalations, follow through the approved bank escalation matrix. Qualifications Knowledge, Skills and Experience required for this Role: Excellent understanding and interpretation of financial information. Working knowledge of the Bank’s products & services. Good understanding of the banking industry trends, regulation, banks processes & standard operating procedures. Sales experience, preferably in the banking or financial industry. Education: Minimum of a Certificate, with at least 3 years of sales experience in banking OR a Diploma/Bachelor’s degree with at least 1 year of sales experience in banking. Competencies required for this Role: Relationship Management & Interpersonal skills. Entrepreneurial and business acumen. Strong networking skills. Self-motivated and result oriented. Planning and organizing skills. How to Apply Click here to apply 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services. You Could Be Our Next Success Story . Read How They Got Jobs Through Corporate Staffing GET A JOB FASTER! Applying for a Specific Job? Our recruiters will customise your CV to match the employer's requirements so you can get shortlisted. Customise My CV Used AI to Write Your CV but Not Getting Interviews? Get A FREE CV review and CV Upgrade, plus 3 months job search support from our recruitment team. Contact us today for Free CV Review Do You Have An Upcoming Interview? Get assistance from our experienced HR recrui