Sales Admin Assistant
AI summary
Elite Tools Kenya is hiring a Sales Admin Assistant in Nairobi to support sales operations by preparing quotations, processing invoices, and handling customer inquiries via email and WhatsApp. The role is full-time, on-site, and suited to an organized, detail-oriented candidate with around one year of admin or sales support experience.
- On-site full-time role in Nairobi with structured 8 to 5 working hours
- Core duties include quotations, invoicing, and WhatsApp/email customer support
- Reports to the Sales Team Lead and works across sales, warehouse, and accounts
- Competitive compensation commensurate with experience
- High school diploma required; degree in Business Administration preferred
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Competitive, commensurate with experience (range TBD). Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Sales Admin Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Elite Tools Kenya Limited and the role in Not specified.
- Add concrete examples related to sales, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Sales Admin Assistant role in sales, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Elite Tools Kenya Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
SALES ADMIN ASSISTANT Elite Tools Ltd. Sales 3 weeks ago Easy apply Nairobi Full Time Construction Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We're looking for someone highly organized, detail-oriented, and comfortable managing a high volume of daily requests. Min Qualification: Highschool Experience: Level: Entry level Experience: Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nairobi, Kenya Job descriptions & requirements: Reports to Sales Team Lead Location Nairobi, Kenya (on-site) Experience: Level Entry-level to 1–2 years in an admin, sales support, or customer service role Team Structure Individual contributor; works hand in hand with team leaders across sales and branches to process quotations, invoices, and customer inquiries Compensation Competitive, commensurate with experience: (range TBD by hiring team) About Elite Tools Kenya Elite Tools Kenya Limited is a Nairobi-based distributor of industrial tools, equipment, and hardware, with over 25 years of operation and branches across Kenya, including the coast. We are looking for a highly organized Sales Admin Assistant to support our sales operations by managing quotations, invoicing, and customer inquiries across email and WhatsApp — ensuring every customer interaction is handled promptly, accurately, and professionally. Role Summary The Sales Admin Assistant is the operational backbone of the sales process — preparing and sending quotations, processing invoices, and responding to customer inquiries via email and WhatsApp. This role works closely with team leaders across the business to ensure customer requests move quickly and accurately from inquiry to order. We're looking for someone highly organized, detail-oriented, and comfortable managing a high volume of daily requests. Core Responsibilities: Quotations & Invoicing • Prepare and send accurate, timely quotations to customers based on requests received via email, WhatsApp, or walk-in inquiries • Process customer invoices and ensure they align with agreed quotations and orders • Maintain organized, up-to-date records of all quotations and invoices issued • Follow up on outstanding invoices and payments in coordination with the finance/accounts team • Track quotation-to-order conversion and flag delays or bottlenecks to team leaders Customer Inquiries • Monitor and respond promptly to customer inquiries received via email and WhatsApp • Direct technical or specialized product inquiries to the appropriate team lead or department • Maintain a professional, helpful tone consistent with Elite Tools Kenya's customer service standards • Keep basic records of inquiries and outcomes to support follow-up and reporting Administrative Support • Work hand in hand with team leaders across sales and branches to ensure customer requests are actioned without delay • Maintain organized digital and/or physical filing of quotations, invoices, and correspondence • Support basic order tracking and coordination between sales, warehouse, and accounts as needed • Assist with other administrative tasks as assigned by the Sales Team Lead Required Qualifications • High school diploma required; a completed undergraduate degree is preferred • Highly organized with strong attention to detail, particularly when handling numbers, records, and documentation • Comfortable managing a high volume of email and WhatsApp communication daily • Basic proficiency in Microsoft Office or Google Workspace (Word/Docs, Excel/Sheets, Outlook/Gmail) • Strong written and verbal communication skills in English (Swahili a plus for customer interactions) • Comfortable working closely with multiple team leaders and adapting to shifting daily priorities Preferred Qualifications • Undergraduate degree in Business Administration, Commerce, or a related field • Prior experience: in a sales admin, customer service, or accounts-support role • Familiarity with invoicing or accounting software (QuickBooks, Sage, or similar) • Experience: in a B2B, industrial, or distribution business environment Success Measures First 90 Days • Days 1–30: Learn quotation and invoicing formats, systems, and approval processes; shadow team leaders to understand product lines and customer types • Days 31–60: Independently handle quotation and invoicing requests with minimal supervision; maintain same-day response time on email and WhatsApp inquiries • Days 61–90: Demonstrate consistent accuracy in quotations/invoices (no rework due to errors); maintain organized, easily auditable records; begin proactively flagging outstanding payments and stalled quotations Ongoing • Turnaround time on quotations from request to delivery • Accuracy rate on invoices (minimal corrections or disputes) • Response time on email and WhatsApp customer inquiries • Quotation-to-order conversion tracking and timely follow-up on outstanding payments • Positive feedback from team leaders on responsiveness and organization How to Apply Interested candidates should submit a CV Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. 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