Radio Controller Job Securex, Nairobi, Kenya

AI summary

Securex is hiring a Radio Controller to act as 24/7 focal point for security coordination, emergency response, and communication. The role involves operating radios, CCTV, vehicle tracking, and maintaining incident logs. Requires a Bachelor's degree, 2 years call centre experience, and tech skills.

• Acts as 24/7 single point of contact for emergencies
• Operates UHF/VHF/HF radios, satellite phones, and CCTV
• Requires Bachelor's degree and 2 years call centre experience
• Full-time, middle level position in Nairobi

Description

Home » Jobs In Kenya » Security Jobs In Kenya » Radio Controller Job Securex, Nairobi, Kenya Job Title: Radio Controller Date Posted: 23/07/2026 Job Type: Full Time Job Level: Middle Employer: Securex Industry: Security Salary: Open Location: Nairobi Country: Kenya Deadline: 31/07/2026 Summary: Security Jobs, Securex Jobs. Looking for a security job in Kenya? Securex is hiring a Radio Controller skilled in radio communication, control room operations, emergency response dispatch, incident monitoring, and team coordination. Job Summary Securex Agencies (K) Limited is seeking to recruit new members in our dynamic team. The Controllers will be responsible for ensuring 24/7 focal point for all security coordination and communication as directed by the Security Specialist and Security Focal Points. Duties and Responsibilities Acts as the 24/7 focal point for all security coordination and communications as directed by the Security Specialist or Security Focal Points Operates as the 24/7 single point of contact (POC) for triaging all emergencies and networking to the appropriate resource while maintaining an electronic log of all incidents. Serves as command and control node for routine and emergency situations by maintaining communications with the security guard force personnel, the security site supervisor/manager and the Security Specialist/Security Focal Points. Operates all emergency communications equipment to include UHF/VHF/HF radios, satellite phones, landlines, vehicle tracking system and cell phones. Frequent, proactive monitoring and tracking all client’s and vendor vehicles on mission using the ‘Track 24’ platform in tandem with radio/cell-phone checks with the drivers. Monitors the CCTV system for the country Office and acts as initiator for shelter in place and lock down protocols Conduct daily checks to ensure that all client’s security monitoring , tracking and operating systems are functional and reports any faults to the client’s Security Specialist. Maintains an updated list of point of contact numbers and residence locations for all international and national Client’s residential Staff/Consultants and VMs. Providing customers with the organization’s service and product information. Completing call notes and call reports as necessary and updating them. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Give feedback to the client on complaint. Conduct periodic equipment inspections and routine tests in order to ensure that operations standards are met. Update all monthly reports and share with the head of the department on monthly basis as per the deadlines issued. Minimum Requirements and Competencies Bachelor’s degree in information Technology, Security Management, or a Business related field Diploma/Certificate in any Customer Service course. Minimum of 2 years’ experience working in busy Call Centre within a commercial business setting. Tech-Savvy, well conversant with Microsoft Office, excel and Power Point and capable of quickly learning new software applications. How to Apply Click here to apply 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services. You Could Be Our Next Success Story . Read How They Got Jobs Through Corporate Staffing GET A JOB FASTER! Applying for a Specific Job? Our recruiters will customise your CV to match the employer's requirements so you can get shortlisted. Customise My CV Used AI to Write Your CV but Not Getting Interviews? Get A FREE CV review and CV Upgrade, plus 3 months job search support from our recruitment team. Contact us today for Free CV Review Do You Have An Upcoming Interview? Get assistance from our experienced HR recruiters. Talk to our team for Interview Preparation & Coaching Browse Top Job Categories Accounting Jobs Administration Jobs Audit Jobs Banking Jobs Communication Jobs Credit Control Jobs Customer Service Jobs Director Jobs Driver Jobs Engineer Jobs Finance Jobs Graphic Designer Jobs Health & Safety Jobs Hotel Jobs Human Resource Jobs Information Technology Jobs Internships Jobs Journalism Jobs Legal Jobs Logistics Jobs Media Jobs NGO Jobs Procurement Jobs Public Relations Jobs Quality Control Jobs Quantity Surveyor Jobs Sales & Marketing Jobs Quantity Surveyor Jobs Technician Jobs Tours & Travel Jobs Employer Testimonials Trusted by