General Manager
AI summary
Corporate Staffing is recruiting an experienced General Manager for a lodge and conference/event venue in Naivasha, Kenya. The role requires leading overall operations, driving commercial and revenue performance, managing finances, and delivering exceptional guest experiences. A Bachelor's degree in Hospitality Management with 8-12 years of progressive experience and 3-5 years in senior hotel/lodge management is required.
- Senior management role at a lodge and conference venue in Naivasha
- Requires Bachelor's in Hospitality Management with 8-12 years experience
- 3-5 years in senior hotel/lodge management required
- Full accountability for financial performance and profitability
- Deadline to apply is 11/09/2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required8+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, hospitalityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NaivashaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest General Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Corporate Staffing and the role in Naivasha.
- Add concrete examples related to sales, security, hospitality, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-11.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-11
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this General Manager role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Naivasha under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Corporate Staffing before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Job Title: General Manager Job Date Posted: 28/08/2026 Job Type: Full Time Job Level: Management Employer: Corporate Staffing Industry: Hospitality Salary: Open Location: Naivasha Country: Kenya Deadline: 11/09/2026 Reports to: Board, Direct reports: Heads of Department and senior operational team, General Manager position at a Lodge and conference/event venue leading overall operations and strategic growth, requiring a Bachelor’s degree in Hospitality Management with 8-12 years progressive hospitality management experience: and 3-5 years in a senior hotel/lodge management role, in a hospitality environment, on-site role in Naivasha. Position Summary Our client a Lodge and conference/event venue is seeking an experienced, commercially driven and guest-focused General Manager to lead the overall operations and strategic growth of the lodge. The General Manager will be responsible for ensuring exceptional guest experiences, strong operational standards, financial performance, team engagement and sustainable business growth. The role requires a hands-on hospitality leader with a strong understanding of lodge operations, sales and marketing, revenue management, people leadership and stakeholder engagement. Key Responsibilities: 1. Overall Leadership & Operations Provide strategic and operational leadership across all areas of the lodge. Ensure smooth, efficient and consistent day-to-day operations. Maintain high standards across rooms, food and beverage, housekeeping, guest services, maintenance and other operational departments. Develop and implement operating procedures, service standards and performance controls. Ensure compliance with all applicable statutory, health, safety, environmental and hospitality requirements. Drive a culture of accountability, professionalism, teamwork and continuous improvement. 2. Guest Experience: Champion an exceptional and personalised guest experience. Monitor guest satisfaction, online reviews, feedback and complaints and ensure timely resolution. Develop initiatives that strengthen the lodge’s guest proposition and encourage repeat business and referrals. Ensure the property consistently reflects its brand positioning and service standards. 3. Commercial & Revenue Management Develop and execute the lodge’s annual commercial and business plan. Drive occupancy, average daily rate, RevPAR, total revenue and profitability. Identify new revenue opportunities across accommodation, food and beverage, events, activities and other ancillary services. Develop and maintain strong relationships with tour operators, travel agents, corporates, destination management companies, online travel platforms and other key partners. Work closely with Sales and Marketing to strengthen the lodge’s market positioning and visibility. Monitor market trends, competitor activity and pricing to ensure the lodge remains commercially competitive. Develop strategies to improve low- and shoulder-season performance. 4. Financial Management Take full accountability for the lodge’s financial performance and profitability. Prepare and manage annual budgets, forecasts and operational plans. Monitor departmental revenue, costs, margins, payroll and cash flow. Implement effective cost-control measures without compromising guest experience: or service quality. Review financial and operational reports regularly and take corrective action where required. Ensure appropriate controls over procurement, stock, inventory and expenditure. 5. People & Culture Lead, coach and develop the lodge’s management team and wider workforce. Establish clear objectives, KPIs and performance expectations. Build a high-performing, service-oriented and accountable team. Identify training and development needs and ensure appropriate programmes are implemented. Promote employee engagement, retention and succession planning. Ensure fair, consistent and professional management of employee relations. Lead by example and foster a positive workplace culture. 6. Sales, Marketing & Business Development Develop and implement an effective sales and marketing strategy in collaboration with relevant stakeholders. Strengthen the lodge’s presence within the domestic and international leisure, corporate, MICE and safari markets, as appropriate. Build strategic partnerships with tourism stakeholders and key distribution channels. Drive direct bookings and reduce over-reliance on third-party distribution channels where commercially appropriate. Support the development of promotional campaigns, packages, events and experiences that increase demand and revenue. 7. Property, Maintenance & Asset Management Ensure the property, facilities, equipment and guest areas are maintained to a high standard. Establish preventative maintenance programmes and ensure timely resolution of maintenance issues. Work with relevant teams to protect the long-term value of the property and its assets. Identify opportunities for operational improvements, refurbishment and capital investment. 8. Health, Safety, Risk & Compliance Ensure the lodge operates in compliance with all relevant legislation, licences, permits and industry standards. Maintain robust health, safety, security, food safety and emergency procedures. Ensure appropriate risk-management systems are in place. Promote responsible environmental and sustainability practices. Maintain strong relationships with local authorities, community stakeholders and relevant tourism bodies. 9. Stakeholder & Community Relations Develop positive relationships with owners, investors, suppliers, local communities, government authorities and tourism stakeholders. Represent LEML professionally at industry events and in relevant external engagements. Support initiatives that strengthen the lodge’s relationship with the surrounding community. Identify opportunities for responsible local sourcing and community participation. Qualifications & Experience: Bachelor’s degree or diploma in Hospitality Management, Business Administration, Tourism or a related discipline. 8–12+ years of progressive hospitality management experience, with at least 3–5 years in a senior hotel/lodge management or General Manager role. Proven experience: managing a full-service hotel, lodge, resort or comparable hospitality operation. Strong commercial and financial management experience, including budgeting, forecasting and P&L accountability. Demonstrated success in improving revenue, profitability and operational performance. Strong understanding of the East African hospitality and tourism market would be highly advantageous. Experience: working with tour operators, travel trade, corporates and international guests. Strong knowledge of hospitality systems, revenue management and distribution channels. Experience: leading and developing diverse teams. Strong commercial acumen Strategic and operational leadership Exceptional guest-service orientation Financial discipline Sales and business-development capability Strong people leadership and coaching skills Problem-solving and decision-making ability Excellent communication and interpersonal skills High levels of integrity and accountability Ability to work effectively in a remote/lodge environment Strong negotiation and stakeholder-management skills Adaptability and resilience Passion for hospitality, tourism and the destination