Senior Relationship Manager – Western Region
AI summary
NCBA Group is hiring a Senior Relationship Manager for the Western Region in Kenya. The role involves managing corporate banking clients, acquiring new business, preparing credit proposals, and driving customer retention and satisfaction. A bachelor's degree in business, finance, banking, or a related field is required, and the position is based in Nairobi with on-site work.
- Senior management role in commercial banking
- Focus on corporate client portfolio growth and retention
- Requires bachelor's degree in business, finance, or banking
- Based in Nairobi with on-site work
- Deadline to apply is 13 September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in finance, Relationship Manager, Commercial BankingThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Senior Relationship Manager – Western Region evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to NCBA Group and the role in Not specified.
- Add concrete examples related to finance, Relationship Manager, Commercial Banking, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-13.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-13
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Senior Relationship Manager – Western Region role in finance, Relationship Manager?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research NCBA Group before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Senior Relationship Manager Date Posted: 03/09/2026 Job Type: Full Time Job Level: Management Employer: NCBA Group Industry: Banking Salary: Open Location: Western Region Country: Kenya Deadline: 13/09/2026 Banking Jobs, NCBA Group Jobs. Responsible for managing commercial banking clients, developing new business, growing customer portfolios, preparing credit proposals, and ensuring strong customer retention and satisfaction. Requires a relevant bachelor’s degree in business, finance, banking, or a related field. The position is based in Nairobi and requires on-site work. Key Responsibilities: Manage a portfolio of corporate customers within the western region; serve as their primary point of contact and financial advisor as well as prospect and acquire new corporate customers to grow the Bank’s revenue and share of wallet for the assigned sector in line with the Bank’s strategy. Apply experience: in corporate relationship management to develop and implement account plans for new and existing portfolio within the assigned sector target market, recommend, structure and sell solutions that address the customers’ needs, with the support from the solution/product teams in order to meet assigned goals and targets. Customer acquisition, satisfaction, growth and retention are critical to succeed in this role. Core Value Behaviours Driving for Results Intermediate Business Savy Intermediate Selling the Vision Intermediate Fostering Collaboration Intermediate Responsiveness Intermediate Coaching & Developing Others Intermediate Building Trust Intermediate Openness Intermediate Building Organizational Talent Intermediate Empowerment & Delegation Intermediate