Head of Diaspora Banking Job KCB Bank, Nairobi, Kenya
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KCB Bank is hiring a Head of Diaspora Banking to lead strategy, drive growth in deposits and customer acquisition among diaspora communities. The role involves digital product innovation, partnership development, and team leadership. Requires 6+ years experience in sales, customer service, credit, relationship management, and banking operations.
- Strategic leadership role in diaspora banking
- Focus on digital product innovation and partnerships
- Requires 6+ years experience across multiple banking functions
- Based in Nairobi, Kenya
Description
Job Title: Head of Diaspora Banking Date Posted: 25/07/2026 Job Type: Full Time Job Level: Management Employer: KCB Bank Industry: Banking Salary: Open Location: Nairobi Country: Kenya Deadline: 07/08/2026 Summary: Banking Jobs, KCB Bank Jobs. Looking for a banking job in Kenya? KCB Bank is hiring a Head of Diaspora Banking skilled in diaspora strategy, remittance growth, and client acquisition. Key Responsibilities Lead the development and execution of the diaspora banking strategy to drive business growth and profitability. Identify and develop new markets, partnerships, and commercial opportunities across the global diaspora segment. Design and deliver innovative, digitally enabled products and solutions tailored to diaspora customer needs. Leverage digital platforms and strategic partnerships to provide convenient, competitive, and scalable offerings. Drive growth in deposits, liabilities, and customer acquisition across the diaspora portfolio. Strengthen customer relationships through targeted engagement, service excellence, and tailored value propositions. Enhance the bank’s market positioning as the preferred financial partner for diaspora communities. Provide strategic leadership to the team by delivering direction, coaching, performance management, and fostering a high‑performance culture anchored in accountability, innovation, and customer focus. Monitor Global market trends, competitor activity, and customer insights to inform strategy and continuous improvement. Enterprise-wide Risk Management; -Adherence to Standard Operating Procedures (SOPS), Anti-Money Laundering (AML), Credit policy prudential guidelines, combating the Financing of Terrorism (CFT) and Know Your Customer (KYC) procedures to mitigate against losses, frauds, forgeries, and regulatory penalties Minimum Position Requirements Academic & Professional Bachelor’s Degree in Business or any relevant field from a recognised Institution Professional Qualification – Project management or business field (Added Advantage) Master’s Degree in Business (Added Advantage) Experience 6 years of working Experience 6 years of working experience in Sales 6 years of working experience in Customer Service 6 years of working experience in Credit 6 years of working experience in Relationship Management 5 years of working experience in Banking Operations How to Apply Click here to apply Browse Related Jobs: Head of Products (Retail) Job KCB Bank, Nairobi, Kenya Portfolio Manager, Loans Job KCB Bank, Nairobi, Kenya Sr RM Custody Services Job KCB Bank, Nairobi, Kenya Sr Manager, Digital Payments Job KCB Bank, Nairobi, Kenya 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services. You Could Be Our Next Success Story . Read How They Got Jobs Through Corporate Staffing GET A JOB FASTER! Applying for a Specific Job? Our recruiters will customise your CV to match the employer's requirements so you can get shortlisted. Customise My CV Used AI to Write Your CV but Not Getting Interviews? Get A FREE CV review and CV Upgrade, plus 3 months job search support from our recruitment team. Contact us today for Free CV Review Do You Have An Upcoming Interview? Get assistance from our experienced HR recruiters. Talk to our team for Interview Preparation & Coaching Browse Top Job Categories Accounting Jobs Administration Jobs Audit Jobs Banking Jobs Communication Jobs Credit Control Jobs Customer Service Jobs Director Jobs Driver Jobs Engineer Jobs Finance Jobs Graphic Designer Jobs Health & Safety Jobs Hotel Jobs Human Resource Jobs Information Technology Jobs Internships Jobs Journalism Jobs Legal Jobs Logistics Jobs Media Jobs NGO Jobs Procurement Jobs Public Relations Jobs Quality Control Jobs Quantity Surveyor Jobs Sales & Marketing Jobs Quantity Surveyor Jobs Technician Jobs Tours & Travel Jobs Employer Testimonials Trusted by Leading Employers In Kenya For Recruitment & HR Services. We have recruited for leading organisations in Kenya such as Safaricom Sacco, UN Women, Nivea, Weetabix, Kimfay, Superior Homes, Dominos Pizza. Since 2011 we have supported over 9,000 employers with our recruitment & HR solutions. Read thier experience with us below. Read Employer Testimonials A.I CV Not Getting You Interviews? A.I CV Not Getting You Interviews? Contact Us For Professional CV Review + 3 Months of Free Recruitment Support . Many professionals are using A.I to write their