ADMIN- CYBER SERVICES
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Office admin and cyber services role in Nairobi CBD. Responsibilities include customer service, digital government services via eCitizen/KRA/NTSA, document processing, office administration, technical support, and cash handling. Requires diploma, 1 year experience, and knowledge of government digital platforms.
- Salary Kshs 17,000-20,000 per month
- Full-time, Nairobi CBD (Kirinyaga Road)
- Requires experience with eCitizen, KRA iTax, eTIMS, NTSA
- Entry level: 1 year experience
- Apply via email: recruitment@britesmanagement.com
Description
Find a Job + + + + Search ADMIN- CYBER SERVICES Brites Management Services Limited Admin & Office 2 weeks ago Easy apply New Nairobi Full Time IT & Telecoms Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Receive and assist customers professionally, identifying their service needs. Min Qualification: Diploma Experience Level: Entry level Experience Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Kenya Job descriptions & requirements JOB TITLE OFFICE ADMIN- CYBER SERVICES NATURE OF JOB FULL TIME INDUSTRY ICT & DIGITAL SERVICES SALARY KSHS.17,000-20,000 JOB LOCATION KIRINYAGA ROAD- NAIROBI CBD DUTIES AND RESPONSIBILITIES Customer Service Receive and assist customers professionally, identifying their service needs. Respond to customer inquiries and resolve service-related issues promptly. Maintain high standards of customer service and confidentiality. Digital & Government Services Process services through eCitizen, KRA iTax, eTIMS, and NTSA platforms. Guide clients through online applications, registrations, and statutory compliance processes. Keep up to date with changes in government digital platforms and procedures. Document Processing Services Prepare, type, print, scan, photocopy, laminate, and bind customer documents. Generate invoices, quotations, receipts, and other business documents. Ensure accuracy and quality of all documents before issuance or submission. Office Administration Maintain organized filing systems for customer records and office documents. Monitor office supplies and coordinate replenishment of stationery and consumables. Handle telephone calls, emails, and general office correspondence. Technical Support Troubleshoot basic computer, printer, scanner, and internet connectivity issues. Assist customers with online account creation and document uploads. Ensure office equipment is functional and report technical faults when necessary. Cash Handling & Record Keeping Receive customer payments and issue receipts accurately. Maintain daily transaction records and prepare basic sales reports. Balance daily cash collections in accordance with company procedures. Business Operations Support Promote the centre services to existing and potential customers. Support daily operational activities to ensure efficient service delivery. Identify opportunities to improve customer experience and office efficiency. KEY REQUIREMENT SKILLS AND QUALIFICATION Diploma in Business Administration, Information Technology, or a related field. Minimum of 1 year of experience in a cybercafé, business centre, or office administration role. Experience using eCitizen, KRA iTax, eTIMS, and NTSA platforms. Strong computer literacy and proficiency in Microsoft Office applications. Excellent customer service, communication, and interpersonal skills. Good organizational skills with high accuracy and attention to detail. HOW TO APPLY If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com Interviews will be carried out on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted. Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .