Reservations Associate
Apply at sourceAI summary
We are seeking a detail-oriented Reservations Associate to manage bookings, coordinate with the sales team, and ensure accuracy. This role requires a Diploma in Tourism or related field, 1-3 years experience, and strong critical-thinking skills. Based in Nairobi, full-time, salary KSh 30,000 - 45,000.
- Manage and process reservation requests from the Sales Person.
- Coordinate with lodges for availability, rates, and booking conditions.
- Cross-check booking details for accuracy before confirmation.
- Fluency in Russian is a strong advantage.
- At least 1-3 years experience in tourism or travel coordination.
Description
Find a Job + + + + Search Reservations Associate BRIDGE TALENT MANAGEMENT Customer Service & Support 6 days ago Easy apply New Nairobi Full Time Tourism & Travel KSh 30,000 - 45,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking a detail-oriented Reservations Associate who applies strong critical-thinking skills to manage bookings, follow through and coordinate with the sales team, and ensure all reservation details are accurate and complete. This role requires someone who is highly organized, systematic, and able to process information carefully. Min Qualification: Diploma Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Kenya Job descriptions & requirements KEY RESPONSIBILITIES: Manage and process reservation requests based on instructions from the Sales Person. Coordinate with lodges to confirm room availability, rates, special requests, and booking conditions. Cross-check all booking details, including dates, rates, guest information, and payment instructions, to ensure accuracy before confirmation. Maintain and update reservation records, trackers, documents, and reports. Handle amendments, cancellations, and updates while adhering to company processes. Support basic payment processing tasks and maintain accurate financial records related to reservations. Flag missing information, inconsistencies, or potential errors early for clarification. Prepare simple summaries or reports for internal review when required. Stay updated on lodge offerings, packages, and relevant industry information to support accurate bookings. Requirements: Diploma/Degree in Tourism, Hospitality, Business Administration, or a related field. At least 1-3 years of experience in tourism, travel coordination, reservations, or lodge operations. Fluency in Russian Language will be a strong advantage Proven experience working with lodges or tourism accommodation is an added advantage. Strong critical-thinking ability and a structured approach to problem-solving. High level of accuracy and attention to detail. Ability to follow clear instructions and standard operating procedures. Good communication skills for coordinating with internal teams and lodges. Proficiency in Microsoft Office Suite and reservation/booking systems. Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .