Lead Generator Job Absa Bank

AI summary

Absa Bank is hiring a Lead Generator in Nairobi, Kenya. The role involves proactive selling of Asset Based Finance and other banking products, lead generation, customer service, and compliance. Full-time, management level position in Sales & Marketing.

• Proactive selling of Asset Based Finance and cross-selling bank products.
• Responsible for quality lead generation and conversion.
• Customer service and complaint resolution.
• Operational rigor and compliance with regulatory requirements.

Description

Home » Jobs In Kenya » Banking Jobs In Kenya » Lead Generator Job Absa Bank Job Title: Lead Generator Date Posted: 13/07/2026 Job Type: Full Time Job Level: Management Employer: Absa Bank Industry: Sales & Marketing Salary: Open Location: Nairobi Country: Kenya Deadline: 31/12/2026 Summary: Sales & Marketing Jobs, Absa Bank Jobs. Looking for a sales & marketing job in Kenya? Absa Bank is hiring a Lead Generator skilled in proactive selling, retail/SME product pitching, prospect qualification, and customer relationship management. Job Summary To achieve agreed targets in line with the business objectives through pro-active selling of all the bank’s product and provision of excellent customer service. Key Responsibilities Accountability : Sales To Retail Customers Time Split 60% Deliver exceptional sales performance by identifying and meeting customer needs through selling Asset Based Finance & cross-selling other Absa Bank products and services. Provide direct “hands on” sales support (quality lead generation and effective follow-up) to generate and convert quality Asset Based Finance leads into sales. Participate in Asset Based Finance product campaigns by ensuring that the parameters are well explained to customers. Agree, meet and exceed targets for specific sales campaigns. Maintain own sales performance statistics for management information usage. Own and manage ABF products & channel sales targets to contribute towards the direct sales objectives and targets. Refer to the ABF BDM when uncertain about the product delivery or application process. Respond directly to the customer. Complete account opening documentation together with customers and submit to Line Manager for review before submitting to operations for processing. When selling ABF to both Retail and Business Banking customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer verbally or in writing as the customer requires. Report such denials to the Line Manager on a daily basis. Call customers when their accounts have been opened and provide the customer with contact information for the branch at which their account is held. Accountability: Customer Service Time Split 15 % Own customer queries and complaints around Asset Based Finance and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Line Manager. Build relationships with internal service providers (ABF Operations team, Sanctioners and DSC) to ensure a quick turnaround time of escalated queries and complaints. Advise customers as soon as new loans are approved and encourage draw-downs on the new loans Accountability: Operational Rigour, Compliance and Controls Time Split 15 % “ Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.” Ensure accuracy of each new account application, ABF loan document and all other customer documents. Lead Generators (LGs) are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit. Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit. Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the Line Manager. Comply with general Absa operational risk & rigour requirements e.g. Health & Safety standards and security of premises, KYC and anti-money laundering regulations. Accountability: Contribute To the Development of The Team/Personal Development Time Split 10% Share knowledge and experience with other Lead Generators in the team. Provide cover for other Lead Generators in case of excessive workload or absence. Deputize for the Line Manager whenever required. Agree annual performance objectives with the Sales Manager, including specific sales targets. Pursue continued improvement in personal development by participating in development programs and training. How to Apply Click here to apply 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and success