Front Office Supervisor Job PrideInn

AI summary

PrideInn in Nairobi is hiring a Front Office Supervisor to oversee front desk operations and ensure excellent guest service. The role requires a Diploma or Bachelor's in Hospitality, at least 3 years' front office experience with 1 year supervisory, and PMS proficiency.

• Supervise daily Front Office operations
• Manage guest accounts and room inventory
• Handle guest complaints professionally
• Prepare staff duty rosters and support team training
• Requires Diploma/Degree in Hospitality and 3+ years experience

Description

Job Title: Front Office Supervisor Date Posted: 10/07/2026 Job Type: Full Time Job Level: Management Employer: PrideInn Industry: Admin Salary: Open Location: Nairobi Country: Kenya Deadline: 17/07/2026 Summary: Looking for an Admin job in Kenya? PrideInn is recruiting a Front Office Supervisor position. Proficiency in front office operations, guest service, and Property Management Systems (PMS) is required. Job Summary We are seeking an experienced Front Office Supervisor to oversee front desk operations and ensure excellent guest service while supporting and guiding the reception team. Key Responsibilities: Supervise daily Front Office operations and ensure excellent guest service. Manage guest accounts, billing, and Front Office reports. Monitor room inventory and support revenue optimization. Handle guest complaints professionally and maintain service standards. Prepare staff duty rosters and support team training and performance management. Coordinate with other departments to ensure a seamless guest experience. Requirements: Diploma or Bachelor’s Degree in Hospitality Management or a related field. Minimum of 3 years’ Front Office experience, including at least 1 year in a supervisory role. Proficiency in a Hotel Property Management System (PMS) and Microsoft Office. Excellent leadership, communication, and problem-solving skills. Key Competencies Leadership and team development Customer service excellence Attention to detail Conflict resolution skills How to Apply Click Here to Apply Browse Related Jobs: Assistant Office Administrator II/Secretary Job… Office Assistant II Job Pwani University Kilifi, Kenya Office Administrative Assistant III Job Mukiria TTI… Office Administrator Job NCK 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services. You Could Be Our Next Success Story . Read How They Got Jobs Through Corporate Staffing GET A JOB FASTER! Applying for a Specific Job? Our recruiters will customise your CV to match the employer's requirements so you can get shortlisted. Customise My CV Used AI to Write Your CV but Not Getting Interviews? Get A FREE CV review and CV Upgrade, plus 3 months job search support from our recruitment team. Contact us today for Free CV Review Do You Have An Upcoming Interview? Get assistance from our experienced HR recruiters. Talk to our team for Interview Preparation & Coaching Browse Top Job Categories Accounting Jobs Administration Jobs Audit Jobs Banking Jobs Communication Jobs Credit Control Jobs Customer Service Jobs Director Jobs Driver Jobs Engineer Jobs Finance Jobs Graphic Designer Jobs Health & Safety Jobs Hotel Jobs Human Resource Jobs Information Technology Jobs Internships Jobs Journalism Jobs Legal Jobs Logistics Jobs Media Jobs NGO Jobs Procurement Jobs Public Relations Jobs Quality Control Jobs Quantity Surveyor Jobs Sales & Marketing Jobs Quantity Surveyor Jobs Technician Jobs Tours & Travel Jobs Employer Testimonials Trusted by Leading Employers In Kenya For Recruitment & HR Services. We have recruited for leading organisations in Kenya such as Safaricom Sacco, UN Women, Nivea, Weetabix, Kimfay, Superior Homes, Dominos Pizza. Since 2011 we have supported over 9,000 employers with our recruitment & HR solutions. Read thier experience with us below. Read Employer Testimonials A.I CV Not Getting You Interviews? A.I CV Not Getting You Interviews? Contact Us For Professional CV Review + 3 Months of Free Recruitment Support . Many professionals are using A.I to write their CVs, expecting it to improve their chances of getting interviews — only to discover they are still not getting interviews. Let our recruitment team review your CV, fix what’s missing, and help position you for opportunities. Stop Guessing. Start With a Free CV Review Here. Job Ready Courses Public Speaking Course Project Management Training PMP Exam Course Monitoring & Evaluation Certification Advanced Excel Class Digital Marketing Class Master HR Skills Program HR For Non HR Managers Leadership Course Quickbooks & I-Tax Class Training Of Trainers Class Customer Service Course Communication Skills Course Emotional Intelligence Class Events Planning Program SPSS Skills Career Advice Explore our recruiter tips on CVs, job applications, interviews, and career growth. Our practical advice is designed to help ambitious Kenyan professionals navigate today's competitive job market with confiden