SIM Card Personalization Officer

AI summary

Operate advanced SIM personalization systems to encode and activate SIM cards, ensuring data integrity and security. Requires Diploma, 1 year experience, and English. Full-time in Nairobi.

• Entry level, 1 year experience required
• Full-time, 8 to 5 working hours
• Location: Nairobi, Kenya
• Security-sensitive role handling customer data

Description

Find a Job + + + + Search SIM Card Personalization Officer iHR Consulting Ltd Software & Data 3 weeks ago Easy apply New Nairobi Full Time Recruitment Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Operate advanced SIM personalization systems strictly in accordance with approved procedures, work instructions, and security protocols, ensuring seamless data encoding and activation. Min Qualification: Diploma Experience Level: Entry level Experience Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Kenya Job descriptions & requirements JOB TITLE : SIM Card Personalization Officer REPORTING TO : Personalization Supervisor LOCATION: Nairobi, Kenya The Purpose of the Job The SIM Card Personalization Officer is the custodian of data integrity and security in our smart card production process. This role is responsible for securely executing SIM card personalization activities; transforming blank modules into fully activated, subscriber-ready products. You will handle sensitive customer data with the utmost confidentiality, ensuring that every personalization job is executed with surgical precision, strict adherence to customer specifications, and unwavering compliance with security protocols. By guaranteeing flawless data encoding and activation, you enable millions of subscribers to connect to their networks securely and instantly. A Brief Description of the Person Specs Our client is looking for a highly meticulous, security-conscious, and technically proficient professional who treats sensitive data as a sacred trust. You possess an extraordinary eye for detail and a deep understanding that even a single character error in personalization can lead to network failures and severe reputational damage. You are disciplined, process-driven, and thrive in a high-security environment where confidentiality is non-negotiable. Your work ethic is defined by uncompromising accuracy, unwavering integrity, and a commitment to operational excellence. Tasks, Duties & Responsibilities System Operation : Operate advanced SIM personalization systems strictly in accordance with approved procedures, work instructions, and security protocols, ensuring seamless data encoding and activation. Data Verification : Meticulously verify customer data files and production job specifications before processing, confirming that all records, batches, and parameters are accurate and complete. Job Execution: Execute personalization jobs with surgical precision and high levels of confidentiality, ensuring that data is accurately written to each SIM module without errors or omissions. Quality Monitoring: Continuously monitor production quality throughout the personalization process, promptly identifying and flagging any processing anomalies, system warnings, or data mismatches. Security Compliance : Ensure strict compliance with all information security and data protection requirements, including PCI DSS and local data privacy regulations, safeguarding sensitive subscriber information at all times. Secure Handling : Maintain secure handling of sensitive customer information, activation keys, and encryption codes, ensuring that no data is ever compromised, shared, or improperly accessed. Record Maintenance: Accurately record all production activities and maintain complete, detailed, and auditable documentation, including batch logs, job completion reports, and system audit trails. Schedule Adherence : Consistently meet assigned production schedules and delivery deadlines, balancing speed with accuracy to ensure on-time order fulfilment without compromising data integrity. Incident Reporting: Report system faults, production incidents, or data discrepancies promptly to the supervisor and relevant technical teams for immediate investigation and resolution. Audit Support : Actively support quality assurance activities and internal audit processes, providing comprehensive personalization records, data logs, and process insights as required. Environmental Integrity : Maintain a clean, organized, and secure production environment, ensuring that all workstations, storage media, and access controls are properly managed. Continuous Improvement : Actively participate in continuous improvement and operational excellence initiatives, suggesting enhancements to personalization workflows, data verification processes, and security protocols. Person Specification Educational & Professional Qualifications Education: A Bachelors Degree or Diploma in a relevant discipline, such as Information Technology, Computer Science, Telecommunications Engineering, Data Management, Quality Management, or a related field. Experience: 1 to 3 years of relevant experience in data processing, IT operations, production personalization, or quality assurance roles. Experience with SIM card personalization, secure data encoding, or high-security printing/personalization