Field Operations Manager – AIM NGO Job BRAC

AI summary

BRAC International is hiring a Field Operations Manager in Nairobi to oversee implementation of a flagship program under the MasterCard Foundation partnership. The role involves managing field staff, coordinating activities, and ensuring quality delivery. The position is full-time with a deadline of 31/07/2026.

• Oversee program implementation and monitoring at community level
• Manage recruitment and training of field staff
• Support procurement and budget control protocols

Description

Home » Jobs In Kenya » NGO Jobs In Kenya » Field Operations Manager – AIM NGO Job BRAC Job Title: Field Operations Manager – AIM Date Posted: 21/07/2026 Job Type: Full Time Job Level: Management Employer: BRAC International Industry: Project Management Salary: Open Location: Nairobi Country: Kenya Deadline: 31/07/2026 Summary: Project Management Jobs, BRAC International Jobs. Looking for a project management job in Kenya? BRAC is hiring a Field Operations Manager – AIM NGO skilled in field operations management, project implementation, team leadership, and community engagement. Job Summary The Field Operations Manager will be in charge of ensuring effective implementation of the flagship program under the MasterCard Foundation-BRAC International partnership in BRAC Kenya. S/he will support the Program Manager to manage, implement and oversee the roll-out of planned activities at the community level to ensure growth and quality objectives. This will involve planning, monitoring, supervision and execution of all project activities, including training, community mobilization, procurement and distribution of inputs to program participants, linkage activities, and stakeholder engagement. The role will also help strengthen the supervision framework for field staff and ensure that staff deliver planned activities on time and budget. Major Responsibilities Oversee program implementation & monitoring Coordinate with program staff to ensure timely implementation of monthly, quarterly and yearly activity plans as per program design and budget Support Regional Managers, Area Managers, Branch Managers/Coordinators and Program Assistants to ensure timely project rollouts, including assisting with planning and management of the delivery of activities, trainings and procurement Provide support to strengthen supervision framework to ensure quality program delivery Ensure internal monitoring within the program to assess the quality of service delivery, data collection and integrity and documentation in branch offices Manage and strengthen MIS, program/management data collection and reporting Provide support to troubleshoot operational issues as they arise Conduct monitor visits to branch offices as required Manage recruitment and staff training Lead recruitment of field staff and ensure staff onboarding, orientation and training Support Branch Coordinators and program Assistants to organize and conduct all trainings as per training modules, schedules and budget Manage capacity development of program staff, identify capacity gaps and regularly communicate operational issues to the Program Manager Support procurement and budget control Establish guidelines for procurement and oversee the procurement of assets/inputs and ensure fulfillment of financial and procurement protocols Provide coordination and communication support Conduct monthly meetings with Regional Managers, Area Managers, Branch Managers and program Assistants and proactively report any observation that may affect program implementation to senior management for follow up and guidance. Consolidate the monthly, quarterly and yearly project progress reports flagging any critical issue to program Manager Conduct weekly field visits and regular learning meetings and guide field teams accordingly Coordinate with Technical Specialists, Operational Supervisors and Monitors Build and maintain relationships with the key national level stakeholders Safeguarding Responsibilities Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do the same Additional duties assigned by the supervisor Requirements Experience (Including sector/industry): Six or more years of experience managing field operations and large field teams Previous experience working with ultra-poor and marginalized communities to implement integrated development programs including microfinance, graduation, livelihood, agricultural and food security, and/or girl’s and women’s empowerment programs Prior experience in facilitating trainings, orientation and onboarding for field staff and consultants Experienced in working with partner NGOs and in establishing effective linkages with different input/service providers, government agencies and other stakeholders Knowledge, Skills & Competencies Ability to travel frequently within Kenya and to BRAC International countries as needed Exceptional interpersonal, management and communication skills Proven ability to perform under pressure and prioritize with multiple competing demands. Fl