Relationship Manager - Public Sector
AI summary
KCB Bank Kenya is hiring a Relationship Manager for the Public Sector to drive sales, manage key client relationships, and implement sector strategy. The role targets revenue growth, cross-selling, and strong risk management within the bank's public sector portfolio.
- Relationship Management and Sales role focused on public sector clients
- Requires 5 years' experience in relationship management and sales
- University degree in Business, Economics, Finance or related field required
- Apply by 9th September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Manager - Public Sector evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to KCB Bank Kenya and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Advance Africa Kenya Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-09.
Source and safety check
- Advance Africa Kenya Jobs
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-09
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Manager - Public Sector role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research KCB Bank Kenya before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
KCB Bank Kenya Relationship Manager - Public Sector Jobs KCB Bank Kenya Relationship Manager - Public Sector Jobs Main Duties & Responsibilities: Strategy Implementation Implement sector strategy in line with overall Sector Strategy. Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers. Drive sustainable growth by understanding customer needs and delivering customized financial solutions. Develop in‑depth knowledge of client strategy, financial performance, industry outlook and macroeconomic trends, and share insights with internal stakeholders. Sales & Business Growth Execute client deals in line with strategic client plans. Implement sales growth tactics with business partners. Ensure strong cross‑selling of products to existing and new clients. Maintain healthy link between Balance Sheet and Income Statement by managing margins. Implement pricing tactics in line with policy and financial targets. Drive growth of non‑financial performance such as customer acquisition, Net Promoter Score and accurate segmentation. Relationship Management Champion consistent and trusted customer service to ensure retention and loyalty. Maintain and deepen client relationships at appropriate levels. Manage relationships with key sector customers and stakeholders. Develop critical relationships with client decision makers and communicate opportunities. Account Monitoring Monitor daily referrals to ensure client facilities remain within parameters. Exercise discretion based on close knowledge of client activities. Risk Management Ensure timely submission of quality credit proposals in line with Credit Policy. Maintain portfolio quality within NPL and PAR parameters. Manage robust monitoring, controls, governance and risk environment. Prepare reports and monitor accounts to ensure compliance with limits and remedial actions. Ensure compliance with Bank policies, procedures and regulatory requirements. Key Performance Indicators Revenue Growth. Fees and Commissions. Partnerships and Agreements. NFIs and New Business. Achievement of revenue budget and Return on Equity. Client retention and renewal rates. Improved client experience: (NPS and CES). Effective risk management (NPL and PAR). Quality relationships with customers and stakeholders. Academic & Professional Qualification Essential University Degree in Business Administration, Economics, Finance, Banking or equivalent. Desirable Professional qualifications (CPA, ACCA, AKIB). Postgraduate or Banking qualifications. Professional qualification in Sales/Marketing. Work Experience: & Skills Essential Five (5) years’ experience: in Relationship Management and Sales. Credit Analysis and Skills Assessment. Client Portfolio Management. Knowledge of Trade and Transaction Banking products. Digital savvy and computer literacy. Entrepreneurial and commercial thinking. Excellent research, analytical and problem‑solving skills. Integrity and courage to challenge actions and status quo. Strong persuasion, management and communication skills. Strong organizational and stakeholder management skills. Desirable Prior experience: dealing with customers. High interpersonal skills across diverse situations. Negotiation and influencing skills. Planning and personal organization. How to apply For more information and job application details, see; KCB Bank Kenya Relationship Manager - Public Sector Jobs Find daily jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya. Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education: jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya. 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