Client Service Assistant Job CIC Insurance

AI summary

CIC Insurance is hiring a Client Service Assistant in Nairobi. The role involves account creation, client onboarding, records management, and customer service tasks. Candidates need a Bachelor's degree in Business and 1 year of experience.

• Bachelor's degree in Business required
• Minimum 1 year relevant experience
• Full-time position in Nairobi
• Salary is open
• Deadline: 23/07/2026

Description

Home » Jobs In Kenya » Customer Service Jobs In Kenya » Client Service Assistant Job CIC Insurance Job Title: Client Service Assistant Date Posted: 16/07/2026 Job Type: Full Time Job Level: Middle Employer: CIC Insurance Industry: Customer Service Salary: Open Location: Nairobi Country: Kenya Deadline: 23/07/2026 Summary: Customer Service Jobs, CIC Insurance Jobs. Looking for a customer service job in Kenya? CIC Insurance is hiring a Client Service Assistant in Nairobi, skilled in account creation, client onboarding, and records management. About the Role The role is accountable for the day to day execution of creation, purchase, receipting, withdrawal, and reconciliation of clients’ accounts on a daily basis. The role will deliver operational effectiveness ensuring TAT on client account creation. The role sits in CIC Asset Management. Key Responsibilities Timely and accurate execution of account opening requests. Verification of know your customer supporting documents. Converting and generating of account opening from web registration portal Manage and respond to emails from new business and static folder Receive and manage calls from customers. Review documents on death claims and lien request. Generate reports on daily account creations. Receive and ensure banking of cheques Carrying out due diligence on the documents received to change static information on bio data. Receive and serve customers Review KYC on new applications and death claims and advise clients accordingly Forward all sales leads queries are acted on appropriated and forwarded to sales Team leaders Manage queries emanating from campaigns Maintain the SLA and TATs for customer service Qualifications Bachelors Degree in Business Related Studies Minimum of 1-year relevant experience. How to Apply Click here to apply 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services. You Could Be Our Next Success Story . Read How They Got Jobs Through Corporate Staffing GET A JOB FASTER! Applying for a Specific Job? Our recruiters will customise your CV to match the employer's requirements so you can get shortlisted. Customise My CV Used AI to Write Your CV but Not Getting Interviews? Get A FREE CV review and CV Upgrade, plus 3 months job search support from our recruitment team. Contact us today for Free CV Review Do You Have An Upcoming Interview? Get assistance from our experienced HR recruiters. Talk to our team for Interview Preparation & Coaching Browse Top Job Categories Accounting Jobs Administration Jobs Audit Jobs Banking Jobs Communication Jobs Credit Control Jobs Customer Service Jobs Director Jobs Driver Jobs Engineer Jobs Finance Jobs Graphic Designer Jobs Health & Safety Jobs Hotel Jobs Human Resource Jobs Information Technology Jobs Internships Jobs Journalism Jobs Legal Jobs Logistics Jobs Media Jobs NGO Jobs Procurement Jobs Public Relations Jobs Quality Control Jobs Quantity Surveyor Jobs Sales & Marketing Jobs Quantity Surveyor Jobs Technician Jobs Tours & Travel Jobs Employer Testimonials Trusted by Leading Employers In Kenya For Recruitment & HR Services. We have recruited for leading organisations in Kenya such as Safaricom Sacco, UN Women, Nivea, Weetabix, Kimfay, Superior Homes, Dominos Pizza. Since 2011 we have supported over 9,000 employers with our recruitment & HR solutions. Read thier experience with us below. Read Employer Testimonials A.I CV Not Getting You Interviews? A.I CV Not Getting You Interviews? Contact Us For Professional CV Review + 3 Months of Free Recruitment Support . Many professionals are using A.I to write their CVs, expecting it to improve their chances of getting interviews — only to discover they are still not getting interviews. Let our recruitment team review your CV, fix what’s missing, and help position you for opportunities. Stop Guessing. Start With a Free CV Review Here. Job Ready Courses Public Speaking Course Project Management Training PMP Exam Course Monitoring & Evaluation Certification Advanced Excel Class Digital Marketing Class Master HR Skills Program HR For Non HR Managers Leadership Course Quickbooks & I-Tax Class Training Of Trainers Class Customer Service Course Communication Skills Course Emotional Intelligence Class Events Planning Program SPSS Skills Career Advice Explore our recruiter tips on CVs, job applications, interviews, and career growth. Our practical advice is designed t