Sales Supervisors
AI summary
The Sales Supervisor will drive sales performance, coach frontline staff, enforce operational discipline, and ensure strong customer experience across Mombasa and Kisumu locations. The role involves owning sales targets, managing team performance, controlling stock, and reporting daily to management. A degree or diploma and at least 3 years of retail experience are required.
- Own daily, weekly, and monthly sales targets for your team
- Coach and manage frontline retail staff on performance and discipline
- Responsible for stock control, shrinkage prevention, and merchandising
- Degree or diploma and minimum 3 years retail experience required
- Positions available in Mombasa and Kisumu
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Confidential. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Sales Supervisors evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Anonymous Employer and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Sales Supervisors role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Anonymous Employer before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
SALES SUPERVISORS-MOMBASA AND KISUMU Anonymous Employer Sales Today Easy apply New Featured Rest of Kenya Full Time Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary This role brings leadership closer to the sale, ensuring every staff member is accountable for performance, culture adherence, stock handling, and customer engagement. Min Qualification: Bachelors Experience: Level: Mid level Experience: Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Kenya Job descriptions & requirements: Role Purpose The Sales Supervisor is responsible for driving sales performance, enforcing operational discipline, and coaching frontline staff to deliver consistent revenue growth and excellent customer experience. This role brings leadership closer to the sale, ensuring every staff member is accountable for performance, culture adherence, stock handling, and customer engagement. Key Responsibilities: 1. Sales & Revenue Leadership Own daily, weekly, and monthly sales targets for the assigned team Drive upselling, cross selling, promotions and bundled products to increase revenue for your team Track individual staff sales performance and conversion Conduct on-the-job coaching during live selling hours Identify and act on low-performing staff immediately 2. Team Management & Discipline Monitor attendance, punctuality, and shift adherence for your team and report any challenges arising Enforce SOPs, grooming standards, and customer service protocols Handle first-level disciplinary issues and corrective coaching and mentorship Ensure your team adheres to the overall company culture expectations Provide coaching and mentorship for newly onboarded staff within your team You will be responsible for performance appraisals for your team Build a performance-driven team culture, not a shift-cover culture 3. Stock Control & Shrinkage Prevention Ensure proper receiving, display, and handling of stock Monitor daily stock movement and flag variances immediately Enforce FIFO and loss prevention procedures Ensure your team comes up with at least 3 new product introductions in a quarter 4. Customer Experience: & Brand Representation Lead by example in customer engagement and service delivery Resolve customer complaints at first point of contact Ensure counters are clean, well-merchandised, and compliant Collect customer feedback and share insights with the Customer Relations Officer/Retail Manager Ensure cleanliness, grooming and good presentability of your team 5. Reporting & Communication Submit daily sales summaries and shift performance updates of your team Report incidents, shortages, and operational issues promptly Participate in daily and weekly performance reviews/discussions for your team with management. Recommend staff for recognition, training, or corrective action Required Skills & Competencies Strong sales mindset with proven retail performance Leadership ability — coaching, correcting, motivating High integrity and accountability Basic reporting and numeracy skills Ability to work in shifts and under pressure Excellent communication and problem-solving skills Qualifications & Experience: Degree or Diploma in Business, Sales & Marketing, or related field Minimum 3 years retail experience, ideally in FMCG or high-traffic environments Prior supervisory or acting leadership experience: is an advantage Experience: in airport or hospitality retail is a plus What Success looks like in this role: A successful Team Leader: Consistently beats sales targets Runs a disciplined, motivated team Protects company stock and reputation Develops future leaders Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job