Lead Sales Executive
AI summary
Jambojet is hiring a Lead Sales Executive to oversee station sales operations (ATO/CTO) across Nairobi, Mombasa, Kisumu, and Eldoret. The role involves driving sales targets, supporting travel agents and corporate clients, supervising frontline teams, and ensuring smooth station operations. The position requires a bachelor's degree and at least two years of sales or helpdesk experience, preferably in aviation or travel.
- Oversees station sales operations and supervises ATO/CTO teams
- Requires a bachelor's degree in Business, Marketing, or Tourism
- At least 2 years of sales or helpdesk experience needed
- Positions available in Nairobi, Mombasa, Kisumu, and Eldoret
- Application deadline is October 20, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Lead Sales Executive evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jambojet and the role in Nairobi.
- Add concrete examples related to sales, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Opened Career Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Opened Career Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Lead Sales Executive role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jambojet before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
August 21, 2026 Nairobi , Mombasa , Kisumu , Eldoret , Kenya Expiration date October 20, 2026 2 Years Gender Both Qualification Bachelor Degree Job Description Job Purpose Statement Under the supervision of the Regional Sales Executive, the Senior Sales Agent is responsible for overseeing station sales operations (ATO/CTO), providing comprehensive operational support to Business Partners (travel agents and corporate clients) and high value customers within the assigned station. The role ensures the timely resolution of Business Partner and frontline operational issues, facilitates effective communication between station teams and Head Office, and supports local sales initiatives to enhance partner satisfaction and station performance. The Senior Sales Agent also supports initiatives aimed at customer acquisition, retention and overall station sales performance. Key Responsibilities: Drive station sales performance by proactively selling tickets, ancillary, and other products ensuring daily, weekly, and monthly sales targets are met or exceeded. Oversee the daily operations of the station’s sales outlets (ATO/CTO), ensuring smooth functioning, compliance, customer satisfaction, and business continuity. Act as the primary escalation and support point for Sales and Ticketing Agents, Business Partners (travel agents and corporates), and high value customers, resolving booking, ticketing, system, customer service, and operational issues in coordination with relevant teams (Sales, IS, Finance, Revenue Management). Provide operational support to Business Partners by assisting with bookings, ticketing, policies, system guidance, and addressing day-to-day operational concerns to ensure timely follow-up and resolution. Support frontline teams by handling complex bookings, reissues, refunds, disruption cases, ancillary sales, and other customer-service matters that require advanced knowledge. Manage CTO/ATO manpower, including preparation of staff rosters, ensuring adequate staffing levels, efficient shift assignments, and uninterrupted service delivery. Supervise daily revenue and operational activities, including sales reporting, queue management, cash-handling compliance, ticketing accuracy, and error resolution. Maintain strong and proactive relationships with Business Partners and corporate clients through regular visits, provision of system support, product updates, feedback collection, and partner education: on Jambojet products and policies. Drive and support station-level sales initiatives, marketing activations, and customer-engagement activities aimed at increasing revenue, enhancing brand visibility, and improving customer satisfaction. Coordinate commercial and operational communication between station teams and the Key sales executive or Station Supervisor, ensuring alignment, timely reporting, and execution of sales and service priorities. Ensure full compliance with company policies, operational standards, safety guidelines, and service-level procedures across ATO/CTO and station sales activities. Prepare and maintain accurate documentation and reports, including partner interactions, operational logs, escalations, ticketing error trackers, follow-up records, and manpower updates. Participate in and support special projects, new system implementations, process improvements, and initiatives aimed at enhancing station efficiency and customer experience. Qualifications: Education: A minimum of a Degree in Business Administration, Travel and Tourism, or Marketing, or a related field from a recognized institution. Experience: At least 2 years’ experience: in sales or helpdesk support, preferably in the Aviation, Travel & Hospitality industry. Certifications: Relevant industry certifications. Membership in professional bodies is an added advantage.