Training Manager – Alternative Channels
AI summary
CIC Insurance is hiring a Training Manager – Alternative Channels in Nairobi to design and deliver training programs for Bancassurance and Sacco Assurance distribution channels. The role focuses on building product knowledge, sales capability, and compliance understanding among bank staff and Sacco representatives to drive channel productivity and growth. The position reports to the Head of Agency Training and requires strong instructional design, stakeholder engagement, and leadership skills.
- Role based in Nairobi with a clear reporting line to Head of Agency Training
- Focus on Bancassurance and Sacco Assurance training and enablement
- Requires Bachelor’s degree and professional insurance certification
- Minimum 7 years’ experience with 3 years at supervisory level
- Insurance industry experience is mandatory
- Posting active with expiration date November 6, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required7+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, entregador, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Training Manager – Alternative Channels evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CIC Insurance and the role in Nairobi.
- Add concrete examples related to sales, entregador, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Opened Career Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Opened Career Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Training Manager – Alternative Channels role in sales, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CIC Insurance before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
September 7, 2026 Nairobi , Kenya Expiration date November 6, 2026 5+ Years Gender Female Qualification Bachelor Degree Job Description About the Role Reporting to the Head of Agency Training, the Training Manager – Alternative Channels will be responsible for the design, implementation, and continuous improvement of training programs for Bancassurance and Sacco Assurance distribution channels. The role aims to equip relationship managers, bank staff, and sacco representatives with the technical knowledge, product expertise, sales capabilities, and regulatory understanding required to effectively distribute life insurance solutions. The role will also support business growth, channel productivity, and the development of a high-performance, customer-centric sales culture across alternative channels. Key Responsibilities: Strategic Responsibilities: Develop and execute a comprehensive training strategy for Bancassurance and Sacco Assurance channels aligned to the organization’s growth and distribution objectives. Translate strategic training priorities into practical, channel-specific training plans for Bancassurance and Sacco Assurance. Design structured learning pathways for alternative channels to enhance productivity and advisory capability. Training Delivery & Channel Enablement Deliver product, sales, and compliance training Ensure consistent and high-quality training delivery across all alternative channels. Curriculum Implementation & Content Support Ensure training content is practical, relevant, and aligned to channel realities Training Coordination & Sales Support Conduct field visits, joint sales engagements, and coaching sessions to reinforce training. Manage the training calendar for Bancassurance and Sacco channels Compliance, Governance & Reporting Ensure all training activities and records meet regulatory and audit requirements. Prepare periodic reports and insights on training impact within alternative channels. Stakeholder Engagement Act as a key training contact point for alternative channel stakeholders. Work closely with Bancassurance partners, Sacco leadership, Sales teams, and Product teams to co-create relevant training interventions. Leadership & Culture Responsibilities: Champion a strong learning culture across Bancassurance and Sacco channels Provide coaching and mentorship to trainees and channel stakeholders. Support talent identification and development within alternative channels. Who We’re Looking For Qualifications Bachelors Degree in Business, Finance or related Field Professional Insurance Certification (e.g COP, LOMA or Diploma in Insurance Minimum of 7 years’ experience: with 3 years at a supervisory level Insurance industry experience: is a required Key Competencies Expertise in Life Insurance Products & Sales Processes Proficient in Instructional Design and adult learning methodologies Strong Leadership and Coaching skills Excellent Presentation and Facilitation capabilities Analytical with strong Needs Assessment and Performance Evaluation experience: Skilled in Stakeholder Engagement and Communication