Front Office Supervisor Job Beachfront Vipingo

AI summary

Beachfront Vipingo in Mombasa is hiring a Front Office Supervisor to oversee front office operations, supervise reception staff, and ensure efficient guest check-in/out. The role requires a Bachelor's degree in Hospitality, 3+ years experience, with at least 1 year in a supervisory role. Application deadline is 25/07/2026.

• Supervise daily front office operations and reception staff.
• Handle guest inquiries, complaints, and VIP arrivals.
• Requires Bachelor's in Hospitality and 3+ years experience.
• Based in Mombasa, full-time, middle-level position.

Description

Home » Jobs In Kenya » Administration Jobs In Kenya » Front Office Supervisor Job Beachfront Vipingo Job Title: Front Office Supervisor Date Posted: 17/07/2026 Job Type: Full Time Job Level: Middle Employer: Beachfront Vipingo Industry: Accounting Salary: Open Location: Mombasa Country: Kenya Deadline: 25/07/2026 Summary: Administration Jobs. Beachfront Vipingo Jobs. Looking for an administration job in Kenya? Beachfront Vipingo is hiring a Front Office Supervisor to oversee front office operations, and supervise reception staff. The role is based in Mombasa and experience in team supervision is required. Job Purpose To supervise the day-to-day operations of the Front Office by ensuring efficient guest check-in and check-out processes, delivering exceptional customer service, coordinating front desk activities, and maintaining high service standards to enhance guest satisfaction and operational efficiency. Key Responsibilities Supervise the daily operations of the Front Office and ensure efficient service delivery. Coordinate guest check-in, check-out, reservations and room allocations. Ensure guests receive prompt, courteous and professional service at all times. Handle guest enquiries, complaints and special requests, and ensure timely resolution. Supervise Front Office staff and provide guidance, coaching and performance feedback. Monitor room availability and coordinate with Housekeeping to ensure timely room readiness. Verify guest accounts, billing accuracy and payment transactions. Prepare daily occupancy, arrivals, departures and revenue reports. Ensure compliance with front office procedures, cash handling policies and service standards. Coordinate VIP arrivals and ensure personalized guest experiences. Promote the Company’s products and services to maximize revenue opportunities. Ensure proper use of the Property Management System (PMS) and maintain accurate guest records. Coordinate with other departments to ensure seamless guest experiences. Maintain cleanliness, organization and professionalism within the Front Office. Perform any other duties as may be assigned by the Front Office Manager. Qualifications Bachelor’s Degree in Hospitality Management, Hotel Management, Tourism Management, or a related field from a recognized institution. Minimum of three (3) years’ relevant experience in Front Office operations, preferably in the hospitality industry, with at least one (1) year in a supervisory role. Experience using Property Management Systems (PMS). Proficiency in Microsoft Office applications and hospitality management systems. How to Apply Interested candidates should submit: Application Letter Detailed Curriculum Vitae Copies of Academic and Professional Certificates Applications should be sent via email to: hr@beachfrontvipingo.com Clearly indicate the position applied for in the email subject line. 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services. You Could Be Our Next Success Story . Read How They Got Jobs Through Corporate Staffing GET A JOB FASTER! Applying for a Specific Job? Our recruiters will customise your CV to match the employer's requirements so you can get shortlisted. Customise My CV Used AI to Write Your CV but Not Getting Interviews? Get A FREE CV review and CV Upgrade, plus 3 months job search support from our recruitment team. Contact us today for Free CV Review Do You Have An Upcoming Interview? Get assistance from our experienced HR recruiters. Talk to our team for Interview Preparation & Coaching Browse Top Job Categories Accounting Jobs Administration Jobs Audit Jobs Banking Jobs Communication Jobs Credit Control Jobs Customer Service Jobs Director Jobs Driver Jobs Engineer Jobs Finance Jobs Graphic Designer Jobs Health & Safety Jobs Hotel Jobs Human Resource Jobs Information Technology Jobs Internships Jobs Journalism Jobs Legal Jobs Logistics Jobs Media Jobs NGO Jobs Procurement Jobs Public Relations Jobs Quality Control Jobs Quantity Surveyor Jobs Sales & Marketing Jobs Quantity Surveyor Jobs Technician Jobs Tours & Travel Jobs Employer Testimonials Trusted by Leading Employers In Kenya For Recruitment & HR Services. We have recruited for leading organisations in Kenya such as Safaricom Sacco, UN Women, Nivea, Weetabix, Kimfay, Superior Homes, Dominos Pizza. Since 2011 we have supported over 9,000 employers with our recruitment & HR solutions. Read thier exper