UI/UX Designer

AI summary

We are hiring a UI/UX Designer for a contract role within a Visa-client joint tech squad in Nairobi. The designer will shape customer-facing experiences for the M-Pesa ecosystem, including payment flows and tokenization. Requires 5-8 years of experience and deep knowledge of design systems and agile delivery.

• Senior level role requiring 5–8 years of experience
• Embedded within Visa-client joint Tech Squad in Nairobi
• Design payment and provisioning experiences for M-Pesa app

Description

Find a Job + + + + Search UI/UX Designer Anonymous Employer Engineering & Technology 2 months ago Easy apply Nairobi Contract IT & Telecoms Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are looking for a UI/UX Designer to play a critical role in shaping customer-facing experiences delivered under the Visa–client implementation programme. Experience Level: Senior level Experience Length: 5 years Language Requirement: English Working Hours: Contract - 8 to 5 Applicant Location: Kenya Job descriptions & requirements 1. Role Title & Level UI/UX Designer Level: Intermediate–Senior (5–8 years of relevant experience) 2. Engagement Summary · Engagement Type: Contract / Secondment · Squad Context: Embedded within the Visa–client joint Tech Squad; responsible for user experience design, UI delivery, and design governance across all user-facing initiative workstreams · Expected Duration: [12 months] · Primary Location: [Nairobi, Kenya] — Expectation of days in the office will be confirmed by your Hiring Manager · Sprint Cadence: Fortnightly agile sprints · Reporting Line: [Reports to Technical Program Manager, TPM] 3. Role Purpose We are looking for a UI/UX Designer to play a critical role in shaping customerfacing experiences delivered under the Visa–client implementation programme. Embedded within a crossfunctional tech squad, the role is responsible for designing intuitive, buildready user journeys across push provisioning, acquiring/payment flows, and campaignrelated touchpoints within the MPesa ecosystem. Working closely with Frontend Engineers and client stakeholders, the UI/UX Designer ensures design intent is accurately realised through sprintbased delivery, provides UX and branding inputs into initiatives such as Tokenisation, 4. Key Responsibilities · Own endtoend UX delivery for squad features, covering user flows, information architecture, wireframes, prototypes, highfidelity UI, and design QA. · Design payment and provisioning experiences across push provisioning, CYBS/acquiring payment flows, and campaignrelated touchpoints within the MPesa app. · Design user-facing messaging, iconography, consent flows, and visual brand compliance elements for Tokenization initiatives, delivered as annotated design specifications. · Maintain and evolve the MPesa design system, ensuring components are reusable, documented, and aligned to established standards. · Partner with Frontend Engineers during sprint delivery, validating build feasibility, reviewing implementations, and tracking design defects. · Enable analyticsready journeys by collaborating with Data Scientists to ensure key user interactions are identifiable and measurable. · Validate usability through lightweight testing, incorporating findings into design refinements ahead of development. · Produce handoffready design artefacts, including annotated designs and specifications for efficient engineering delivery. · Support propositionspecific journeys, including Diaspora consumer onboarding and feature flows. · Deliver knowledge transfer to client designers, covering design methods, tooling, component usage, and usability practices 5. Measurable Outcomes & Deliverables First 30 Days · Current M-Pesa app design system and component library reviewed; gaps and inconsistencies documented. · UX audit of existing payment flows (where relevant to squad workstreams) completed; priority usability issues identified. · Push provisioning flow: wireframes and user journey map produced and reviewed with Product Owner and Frontend Engineer. · Design tools and collaboration environment configured; design file structure agreed with Frontend Engineer. Days 31–60 · Push provisioning flow: high-fidelity UI designs completed, reviewed, and approved by stakeholders; handed off to Frontend Engineer. · CYBS Acquiring payment UI components: wireframes and high-fidelity designs produced and reviewed. · At least one usability test or expert review conducted on a key flow; findings documented and design iterations applied. · Component documentation produced for all new UI components delivered to date; added to design system. · Design QA process established: at least one round of design QA completed for implemented features. Days 61–90 · CYBS Acquiring UI components implemented, and design QA completed; zero critical design defects in staging build. · Push provisioning flows implementation reviewed and signed off by Designer; live in UAT / staging. · Diaspora UX inputs delivered (if applicable): flow designs or UX recommendations for diaspora-specific features produced. · Design system contribution complete: all new components documented, named consistently, and added to shared library. · Knowledge transfer: design playbook (v1) produced for client design team, covering component library, design methodology, and usability testing approach. At least two sessions delivered. Ongoing KPIs · Deliver tim