Loans and Collection Officer
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Loans and Collection Officer responsible for marketing loans, evaluating applications, and ensuring repayments. Requires Diploma, 2 years experience, English. Full-time in Nairobi. Salary KSh 15,000-30,000.
- Diploma required
- 2 years experience
- Full-time, 8-5 working hours
- Nairobi location
- Salary KSh 15,000-30,000
Description
Find a Job + + + + Search Loans and Collection Officer Early Hr Consultants Accounting, Auditing & Finance 3 weeks ago Easy apply New Immediate Start Nairobi Full Time Banking, Finance & Insurance KSh 15,000 - 30,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The LO/CO is responsible for marketing loans, evaluating loan applications, processing documentation, and ensuring loan repayments are made as scheduled, with nil delinquency. The Loan/Collection Officer will also be instrumental in maintaining a high-quality loan portfolio and excellent customer satisfaction. High performance driven Min Qualification: Diploma Experience Level: Mid level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nairobi, Kenya Job descriptions & requirements Diploma Market the loan portfolio products to the target clients, converting potential leads into customers, updating the marketing feedback track via Google, on a daily basis Evaluate the credit-worthiness of applicants through interviews and financial analysis. Process and verify loan applications, ensuring accuracy and completeness of all required documentation. Determine relevant risk factors and establish appropriate debt repayment plans. Clearly justify loan approval or rejection decisions and prepare corresponding reports. Send customer financial statements for MPESA/banks to the Verification Department for affordability checks. Respond to client inquiries, providing clear and accurate information about loan products, eligibility criteria, and terms. Counsel clients on loan policies, repayment responsibilities, and available options. Maintain a strong knowledge base of all loan products and services offered by the organization. Build long-term, trusting relationships with clients to ensure loyalty and satisfaction. Portfolio Management Document all client interactions and follow-up actions in the loan origination system. Monitor loan performance and flag potential issues for timely resolution. Ensure compliance with all applicable regulations, lending policies, and internal guidelines. Operate in accordance with established key performance indicators (KPIs) and contribute to overall branch targets. Business Development & Cross-Selling Identify client needs and offer suitable loan products accordingly. Suggest alternative financing channels or products to meet client goals. Develop referral networks and promote loan services to new and existing customers. Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .