Operations Coordinator Job Ampersand

AI summary

Ampersand is hiring an Operations Coordinator to coordinate daily business operations and ensure efficient service delivery. The role is based in Nairobi and requires experience in fleet coordination. The Operations Coordinator oversees fleet activities, dispatches drivers, and ensures smooth coordination across departments.

• Bachelor's degree or Higher Diploma in Business, Logistics, or related field required.
• Minimum 3 years experience in fleet coordination, logistics support, or operations.
• Full-time job based in Nairobi, Kenya.
• Application deadline is 05/08/2026.

Description

Home » Jobs In Kenya » Logistics Jobs In Kenya » Operations Coordinator Job Ampersand Job Title: Operations Coordinator Date Posted: 22/07/2026 Job Type: Full Time Job Level: Middle Employer: Ampersand Industry: Logistics Salary: Open Location: Nairobi Country: Kenya Deadline: 05/08/2026 Summary: Logistics Jobs. Ampersand Jobs. Looking for a logistics job in Kenya? Ampersand is hiring an Operations Coordinator to coordinate daily business operations and ensure efficient service delivery. The role is based in Nairobi and experience in fleet coordination is required. The operations Coordinator ensures that Ampersand’s fleet and teams are effectively organized to support operations. The Operations Coordinator oversees vehicles activities, dispatch fleet drivers, plans driving schedule, and ensure smooth coordination across departments. This role requires responsiveness, strong planning, and a focus on customer-centric service. Key Responsibilities Fleet Coordination Ensure customer traffic and rescue requests are handled efficiently and on time. Coordinate daily fleet activities across departments, including battery pooling, swap stations, and commercial support. Support the loading, unloading, and movement of equipment and materials between locations. Assist in vehicle and battery rescue operations by dispatching drivers and following up until resolution. Work with procurement and logistics teams on routine fleet needs and resource movements. Ensure all fleet vehicles are ready for operations; fueled/charged, equipped, clean, and properly positioned. Monitor rescue response times and flag delays or issues for follow-up and improvement. Ensure every rescue case is documented correctly and closed in the system. Operational Coordination Maintain regular communication with fleet drivers to support smooth daily operations, adjust shift plans for fleet drivers to ensure continuous coverage. Conduct basic training or refresher updates for fleet drivers on new procedures. Identify simple routing or driver allocation issues and raise recommendations for improvement. Track key vehicle compliance items (insurance, inspections, licenses) and ensure timely follow-up. Conduct basic spot checks on vehicles for cleanliness, safety, and general standards. Ensure all fleet assets are accounted for and used in line with company procedures. Keep accurate records and reports of vehicle usage, maintenance schedules, and general fleet performance. Qualifications Bachelor’s Degree or Higher Diploma in Business, Logistics, Operations Management, or a related field. Minimum 3 years’ experience in fleet coordination, logistics support, operations, or customer service. Experience working in fast-paced operational environments with real-time response requirements supervising or coordinating small teams Good understanding of fleet scheduling, dispatching, route planning, and basic vehicle/motorcycle operations. Experience resolving escalated customer or technical issues with professionalism and empathy. Excellent communication and interpersonal skills both written and verbal to engage effectively with customers and technical teams. Highly organized, detail-oriented, and able to manage multiple priorities simultaneously. Self-driven and proactive, with a positive attitude and commitment to customer satisfaction. How to Apply Click here to apply 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services. You Could Be Our Next Success Story . Read How They Got Jobs Through Corporate Staffing GET A JOB FASTER! Applying for a Specific Job? Our recruiters will customise your CV to match the employer's requirements so you can get shortlisted. Customise My CV Used AI to Write Your CV but Not Getting Interviews? Get A FREE CV review and CV Upgrade, plus 3 months job search support from our recruitment team. Contact us today for Free CV Review Do You Have An Upcoming Interview? Get assistance from our experienced HR recruiters. Talk to our team for Interview Preparation & Coaching Browse Top Job Categories Accounting Jobs Administration Jobs Audit Jobs Banking Jobs Communication Jobs Credit Control Jobs Customer Service Jobs Director Jobs Driver Jobs Engineer Jobs Finance Jobs Graphic Designer Jobs Health & Safety Jobs Hotel Jobs Human Resource Jobs Information Technology Jobs Internships Jobs Journalism Jobs Legal Jobs Logistics Jobs Media Jobs NGO Jo