Junior IT Trainer
Apply at sourceAI summary
The Junior IT Trainer supports training delivery for clients adopting the company's systems, including content creation and session delivery. Requires 1-2 years experience in IT helpdesk or training, with a diploma or degree in IT. Location Nairobi, full-time, salary KSh 105,000-150,000.
- Supports training programs for client software adoption.
- Combines content creation, admin tasks, and entry-level session delivery.
- Requires 1–2 years IT helpdesk or training experience.
- Salary range KSh 105,000 - 150,000 per month.
- Full-time, Monday to Friday 8am-5pm.
Description
Find a Job + + + + Search Junior IT Trainer Job Whisper Research, Teaching & Training 2 weeks ago Easy apply New Nairobi Full Time IT & Telecoms KSh 105,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The Junior IT Trainer supports the delivery of training programs for clients adopting our client's systems. This role combines content creation, training administrative tasks, and entry-level session delivery, focusing primarily on seamless user onboarding and daily software utilization. Min Qualification: Bachelors Experience Level: Mid level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Kenya Job descriptions & requirements Job Purpose The Junior IT Trainer supports the delivery of training programs for clients adopting our client's systems. This role combines content creation, training administrative tasks, and entry-level session delivery, focusing primarily on seamless user onboarding and daily software utilization. Key Responsibilities • Training Delivery Assistance: Conduct standard software training sessions, onboarding client employees on day-to-day productivity tools, basic cloud navigation, and hosted telephony feature settings. • Material & Content Creation: Develop and maintain structured user documentation, simple-language technical manuals, quick-start guides, and short video tutorials. • Cybersecurity Support: Facilitate baseline security awareness training modules and assist in monitoring client performance metrics during simulated phishing campaigns. • Administrative Coordination: Handle the logistics of scheduling training workshops, tracking user completion records, and compiling feedback evaluations. • Helpdesk Support Collaboration: Analyze incoming low-level support ticket patterns to identify what common user errors require the creation of new self-help training assets. Required Qualifications & Experience • Education: Diploma or Bachelor's degree in IT, Business Information Technology, or an educational field with technical focus. • Experience: 1–2 years of experience in an IT helpdesk, customer support, or entry-level training role. • Certifications: Initial IT certifications (CompTIA A+, Network+, or Security+) or a foundational training certificate are highly advantageous. • Skills: Strong verbal and written communication, a patient mindset for technical troubleshooting, and proficiency with desktop applications and collaborative platforms. Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .