IT Support Specialist Job Kuehne+Nagel
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Kuehne+Nagel is hiring an IT Support Specialist in Nairobi. The role involves managing and supporting technology infrastructure, troubleshooting incidents, and mentoring colleagues. Candidates need a Bachelors in IT, 2-5 years experience, and Microsoft proficiency.
- Temporary position at middle level
- Salary is open; deadline July 29, 2026
- Requires Bachelors in IT and 2-5 years experience
- Microsoft environment proficiency (2+ years) required
- Logistics or transport experience preferred
Description
Home » Jobs In Kenya » IT Jobs In Kenya » IT Support Specialist Job Kuehne+Nagel Job Title: IT Support Specialist Date Posted: 15/07/2026 Job Type: Temporary Job Level: Middle Employer: Kuehne+Nagel Industry: IT Salary: Open Location: Nairobi Country: Kenya Deadline: 29/07/2026 Summary: IT Jobs, Kuehne+Nagel Jobs. Looking for an IT job in Kenya? Kuehne+Nagel is hiring an IT Support Specialist skilled in incident troubleshooting, Microsoft environment administration, and technical support escalation. Job Summary In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine. Responsibilities Resolve problems in response to user/system reported incidents via trouble tickets. Setup and configure requests together with user(s). Make changes to existing setups based on user description. Handling of difficult tasks that are escalated from Information Systems Administrators. Prepare error diagnostics and detailed problem descriptions for escalation and handover. Improvement of customer service support quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes. Involvement in new technical improvement projects. Mentoring of colleagues. Undertake and participate in development activities in conjunction with the other IT departments Globally. Other one-time tasks as assigned by Manager. Qualifications Bachelors / First University Degree in Information Technology from a reputable Academic Institution. IT related professional Certification- preferred. Experience in IT role of 2 -5 years – Experience in logistics- or transport business is preferred. Proficiency with Microsoft environments (At least 2 years of practical operational, support or development experience). Familiarity with networked anti-virus and back-up software. Good time management. Organization skills. Good communication and presentation skills. Flexible working hours. Mobility to travel at short notice. Problem solving, team player. Investigative nature, able to discover the problem of the user, partner or stakeholder. Highly focused, with high interest in solving problems using existing / new technologies. Keen attention to detail with demonstrated ability to understand the big picture. Proactive, efficient, user-focused and able to work under pressure with tight timelines. Effectively and efficiently manage multiple projects and competing deadlines with minimal supervision. Ability to interact with different countries, cultures, clients (internal and external). How to Apply Click here to apply 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services. You Could Be Our Next Success Story . Read How They Got Jobs Through Corporate Staffing GET A JOB FASTER! Applying for a Specific Job? Our recruiters will customise your CV to match the employer's requirements so you can get shortlisted. Customise My CV Used AI to Write Your CV but Not Getting Interviews? Get A FREE CV review and CV Upgrade, plus 3 months job search support from our recruitment team. Contact us today for Free CV Review Do You Have An Upcoming Interview? Get assistance from our experienced HR recruiters. Talk to our team for Interview Preparation & Coaching Browse Top Job Categories Accounting Jobs Administration Jobs Audit Jobs Banking Jobs Communication Jobs Credit Control Jobs Customer Service Jobs Director Jobs Driver Jobs Engineer Jobs Finance Jobs Graphic Designer Jobs Health & Safety Jobs Hotel Jobs Human Resource Jobs Information Technology Jobs Internships Jobs Journalism Jobs Legal Jobs Logistics Jobs Media Jobs NGO Jobs Procurement Jobs Public Relations Jobs Quality Control Jobs Quantity Surveyor Jobs Sales & Marketing Jobs Quantity Surveyor Jobs Technician Jobs Tours & Travel Jobs Employer Testimonials Trusted by Leading Employers In Kenya For Recruitment & HR Services. We have recruited for leading organisations in Kenya such as Safaricom Sacco, UN Women, Nivea, Weetabix, Kimfay, Su