Operations Assistant – Asset Finance
AI summary
NCBA Group is hiring an Operations Assistant – Asset Finance in Nairobi to support banking operations and deliver excellent customer service. The role involves application processing, KYC and CRB checks, turnaround time management, and cross-selling. A business-related degree and one year of banking experience are required.
- Entry-level full-time role in banking operations
- Based in Nairobi, Kenya
- Deadline: 13/09/2026
- Requires a business-related degree
- One year banking experience preferred
- Focus on KYC, CRB checks, and application completeness
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in factory, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Assistant – Asset Finance evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to NCBA Group and the role in Not specified.
- Add concrete examples related to factory, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-13.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-13
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Assistant – Asset Finance role in factory, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research NCBA Group before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Operations Assistant – Asset Finance Date Posted: 03/09/2026 Job Type: Full Time Job Level: Entry Employer: NCBA Group Industry: Banking Salary: Open Location: Nairobi Country: Kenya Deadline: 13/09/2026 Banking Jobs, NCBA Group Jobs. Job Purpose Statement To deliver exceptional business performance by providing operations support and excellent customer service to clients Key Responsibilities: Financial 8% Introduce new business to the bank through cross selling Ensure no income leakage by collecting the necessary bank charges Internal business processes 62% Ensure completeness of applications, KYC verification and thorough searches are done for all applications under review. Ensure CRB and other relevant checks are done for all applications and customers and their respective relationship managers are notified the same day the application is received or reviewed. Zero tolerance to data capture errors, Searches errors, or failure to input all mandatory fields resulting to send backs Achieve set turnaround time to ensure customers and dealers are satisfied. The overall TAT target for initiation phase is 0.1 days. Ensuring effective management and requisition of the department’s stationery requirements. Ensure that there is adequate supply of the necessary stationery at all times. 100% adherence to policies, procedures and statutory guidelines. Audit, Compliance and Risk Rating = Satisfactory. Audit issues closed within the quarter of identification, or within the agreed time frames, whichever is shorter. Nil repeat findings. Policy and procedure knowledge. Customer 25% Update customers, dealers & RMs on the pending documents for each application on the same day. Ensure that there is a robust departmental internal customer satisfaction rating by ensuring the team lives the NCBA Values Deliver Exceptional customer service to all stakeholders. Learning and growth 5% Achieve at least 40 hours of learning/training through E-learning, Internal & External training activities. Ensure compliance with the leave policy on block leave and minimum carry over. Maintain own high performance. Own up-to-date and action based competency assessments and development plans for self. Qualifications Academic: Degree in a business related firld or any other relevant discipline Professional: Professional courses in business related fields Desired work experience: One year working experience: in a banking environment